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0.0 - 31.0 years
0 - 0 Lacs
Bachupally, Hyderabad Region
Remote
Company Profile: The Sai Service Group is the largest selling Maruti Suzuki dealership in India and has a presence in Pune, Kolhapur, Mumbai, Goa, Telangana and Kerala. The Sai Service Group started its journey in 1985 and has completed nearly 4 decades in the market till now. The Group aims to be a one-stop customer solution right from car buying and after sales to service, repair, maintenance, insurance and more. Job Description: Sai Service Pvt Ltd is looking for True Value/Used Cars Evaluators to join our dynamic team and embark on a rewarding career journey · Assessing the condition, value, and marketability of used cars brought in for evaluation and resale · This role involves conducting thorough inspections, providing accurate valuations, and ensuring transparency and customer satisfaction throughout the evaluation process Key Responsibilities: · Vehicle Inspection: Conduct detailed inspections of used cars, assessing both interior and exterior conditions · Identify and document any visible damage, wear, or mechanical issues · Documentation and Records: Maintain accurate and detailed records of each evaluated vehicle, including photographs and inspection findings · Ensure all necessary documentation is completed for the evaluation process · Market Research: Stay informed about market trends, pricing, and demand for used cars · Conduct regular research to understand the value of various makes and models · Valuation: Determine the fair market value of used cars based on inspection results, market trends, and other relevant factors · Provide transparent and detailed explanations of valuation to customers · Customer Interaction: Communicate effectively with customers during the evaluation process, addressing their questions and concerns · Build rapport and trust with customers to enhance the overall experience · Negotiation: Engage in fair and transparent negotiations with customers, striving for a mutually beneficial agreement · Clearly explain the valuation factors and rationale behind the offered price · Customer Satisfaction: Ensure a positive customer experience by delivering excellent service and addressing any issues promptly · Collect feedback from customers to identify areas for improvement · Collaboration with Sales Team: Collaborate with the sales team to ensure a smooth transition from evaluation to the sales process · Provide insights on market conditions and customer preferences · Quality Assurance: Implement and adhere to quality assurance processes to ensure consistent and accurate evaluations · Stay updated on industry standards and best practices
Posted 1 month ago
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