Customer Grievance Officer Airtel Payments Bank

2.0 - 7.0 years

2 - 5 Lacs

araria, giridih, ranchi

Work from Office

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

Posted Date not available

AI Match Score

Apply

Manager- Last Mile Operations (Saharsa, Araria, Sasaram) Delhivery

4.0 - 8.0 years

4 - 8 Lacs

araria, saharsa, sasaram

Work from Office

Role & Responsibilities: Ensures end to end smooth running of station operations for the assigned area/cluster. Ensures all the operational SOPs are followed, and timely audit is conducted. Monitors Zero Breach across Region in terms of shipments closures within defined TAT. Monitors zero missing shipments in terms of Value & Numbers and ensures zero fake updates in the software Directly responsible for reduction in cost by monitoring per shipment cost and increase in productivity by maintaining PDD (Promise Delivery Date) Responsible for operational budgets (amount allotted to run the DC), cash management (petty cash, OPEX) and fleet management Suggests various models for new pin code expan...

Posted Date not available

AI Match Score

Apply

Page 3 of 3

Previous 1 2 3

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.