Jewelry counter sales

Job Overview:

We are looking for an enthusiastic and customer-focused Counter Sales Executive to join our gold jewelry showroom. The role involves assisting customers, understanding their requirements, showcasing jewelry designs, and ensuring a smooth buying experience while maintaining high levels of customer satisfaction.

Key Responsibilities:

• Greet and assist customers at the jewelry counter with a friendly and professional approach.
• Understand customer preferences and guide them in selecting gold jewelry items.
• Provide detailed information about product specifications, quality, weight, and pricing.
• Ensure proper handling, display, and security of gold jewelry items.
• Achieve individual and store sales targets.
• Manage billing, cash handling, and documentation of sales transactions.
• Build and maintain long-term relationships with customers to encourage repeat business.
• Stay updated with the latest gold jewelry designs, trends, and market updates.
• Handle customer queries, complaints, and exchanges politely and efficiently.
• Maintain the counter area with cleanliness, proper display, and adequate stock availability.

Requirements:

• Minimum qualification: Graduate in any stream.
• 10 years of experience in jewelry sales or retail sales (preferred in gold/jewelry industry).
• Good communication and interpersonal skills (Hindi/English/regional language).
• Strong customer service and persuasion skills.
• Basic knowledge of gold jewelry, purity (karat), weights, and pricing.
• Presentable personality with professional grooming.
• Ability to work in a fast-paced retail environment and meet sales targets.
• Flexible to work on weekends and festive seasons.

Job Type: Full-time

Pay: ₹20,000.00 - ₹50,000.00 per month

Benefits:

• Paid sick time

Work Location: In person