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1.0 - 13.0 years
0 Lacs
maharashtra
On-site
This role is for one of our clients in the Sales industry at Associate level seniority with a minimum of 1 year of experience. The location for this full-time position is in Mumbai. We are looking for a dynamic and service-driven Luxury Jewelry Sales Consultant to represent our showroom and provide customers with an immersive buying experience. As a crucial member of the retail team, you will assist customers in finding elegant and personalized jewelry pieces for various occasions, offering expert advice, emotional connection, and a comprehensive understanding of our exclusive collections. Your responsibilities will include: Client Experience & Sales Consultation: - Warmly greeting clients and creating a welcoming atmosphere - Engaging customers in meaningful conversations to understand their preferences and needs - Recommending jewelry pieces based on personal style, budget, and occasion - Providing detailed product knowledge including stone quality, metal types, and craftsmanship Sales & Revenue Generation: - Using relationship-driven selling techniques to convert showroom visits into successful sales - Proactively following up with potential clients to build long-term relationships - Meeting or exceeding individual and team sales goals consistently Visual Merchandising & Showroom Standards: - Maintaining showroom presentation standards and ensuring displays are aligned with brand aesthetics - Supporting inventory checks, restocking, and showcasing seasonal or promotional collections Brand Representation: - Reflecting the luxury and heritage of the brand in every interaction - Staying informed about the latest trends in fine jewelry, gemstones, and fashion - Educating clients about jewelry care, maintenance, and service options Operational Excellence: - Managing client records, purchase history, and preferences in CRM tools for future engagement - Participating in in-store events, promotions, and training initiatives The ideal candidate will have: - 1-3 years of experience in high-end retail or luxury sales, with a preference for a jewelry background - A passion for delivering exceptional service and creating memorable customer experiences - Strong communication skills with a polished, confident, and empathetic approach - Attention to detail, presentation, and brand alignment - Comfort with sales targets and maintaining client databases - Willingness to work a flexible schedule, including weekends, holidays, and peak retail seasons Preferred Qualifications: - Bachelor's degree or diploma in Retail, Sales, Fashion, or a related field - Formal training in gemology or jewelry product knowledge is an advantage - Experience working with CRM software and POS systems,
Posted 1 week ago
1.0 - 13.0 years
0 Lacs
maharashtra
On-site
This role is for one of our clients in the Sales industry at Associate level with a minimum of 1 year experience. The location for this full-time position is in Mumbai. As a Luxury Jewelry Sales Consultant, you will serve as the primary point of contact for customers visiting our showroom. Your role involves providing a personalized and immersive experience to assist customers in finding the perfect jewelry pieces that resonate with their style and preferences. You will play a crucial role in building relationships, driving sales, and upholding the brand's image of elegance and sophistication. Your responsibilities will include creating a welcoming environment for clients, engaging them in meaningful conversations to understand their needs, and recommending suitable jewelry items based on their requirements. You will be expected to possess in-depth knowledge of the products, including details about stones, metals, and craftsmanship, to offer expert advice to customers. In addition to providing exceptional customer service, you will be responsible for converting showroom visits into successful sales by utilizing relationship-driven selling techniques. It will be essential to maintain showroom standards through effective visual merchandising, inventory management, and showcasing seasonal collections to enhance the overall customer experience. As a brand representative, you will embody the luxury and heritage of the brand in all interactions with clients. Staying updated on the latest trends in fine jewelry, gemstones, and fashion will be crucial to providing informed recommendations to customers. You will also educate clients on jewelry care and maintenance while ensuring operational excellence by maintaining client records and actively participating in store events and promotions. The ideal candidate for this role should have at least 3 years of experience in high-end retail or luxury sales, with a preference for a background in jewelry. Strong communication skills, attention to detail, and a customer-centric approach are essential qualities. The ability to work towards sales targets, maintain client databases, and adapt to a flexible work schedule, including weekends and holidays, is required. Preferred qualifications include a Bachelor's degree or diploma in Retail, Sales, Fashion, or a related field, as well as formal training in gemology or jewelry product knowledge. Experience with CRM software and POS systems would be advantageous in this role.,
Posted 2 weeks ago
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