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Trent Limited
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Jewellery Consultant

Jewellery Consultant

Trent Limited

0 - 2 years

2 - 3 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

jewellery retail sales counter sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

1. Customer Engagement & Styling

Greet customers warmly and understand their preferences, occasion, and budget.
Offer expert advice on jewellery styling, trends, and pairing with outfits.
Create a personalized shopping experience that reflects the brands luxury and elegance.

2. Product Knowledge & Presentation

Maintain in-depth knowledge of POME jewellery collections, materials, craftsmanship, and pricing.
Educate customers on product features, care instructions, and value propositions.
Ensure jewellery displays are visually appealing and aligned with brand guidelines.

3. Sales & Targets

Achieve individual and counter-level sales targets.
Upsell and cross-sell jewellery pieces and complementary accessories.
Maintain accurate billing and assist in processing payments.

4. Brand Representation

Uphold TATA POME’s brand image through professional grooming and demeanor.
Stay updated on fashion and jewellery trends to provide relevant advice.
Participate in brand training sessions and promotional events.

5. Inventory & Compliance

Monitor stock levels and report discrepancies to the store manager.
Ensure jewellery pieces are handled securely and comply with safety protocols.
Assist in stock audits and maintain accurate records.

6. Customer Relationship Management

Build long-term relationships with clients through follow-ups and personalized communication.
Maintain customer data for loyalty programs and future engagement.
Handle customer queries and resolve complaints promptly and professionally.

Preferred candidate profile

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