Jewellery Brand Hostee

Role & responsibilities

• Greet and welcome customer service
• Represent the brand with elegance, confidence and style
• Assist visitors in navigating the showroom
• Maintain in depth knowledge of brand and collection and customer service
• Support promotional events, brand launches or instore campaigns with active participation
• Collect and manage customer information for feedback, follow up or CRM inputs
• Assist with hospitality arrangements such as refreshments, seatings and guest handling
• Coordinate with sales staff and managers for customer needs and enquires
• Handle basic administrative task (Visitors logs, appointment scheduling etc)
• Maintain a clean, compost and poised appearance all the time.

Preferred candidate profile

• Minimum 1-3 year’s experience in customer -facing role in retail, hospitality or events preferred.
• Strong customer handling and communication abilities
• Confidence in speaking and interacting with diverse clients
• Positive attitude and problem- solving mindset
• well-groomed, Presentable and Confident appearance
• Fluency in English, Kannada, Hindi or other regional languages is a plus
• Basic knowledge of jewellery or luxury products (if for showroom)
• Comfort with technology - tablets, CRM systems, etc.
• Flexible to work on weekends, holidays, or special campaigns
• Standing and interacting for extended hours may be required

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Jewelry sales: 1 year (Required)
• Customer relationship management: 1 year (Required)
• Luxury sales: 1 year (Required)

Language:

• English (Required)
• Kannada (Required)

Work Location: In person