Job Title: Microfinance Collection Officer Department: Collections / Credit Recovery Reports To: Branch Manager / Collections Manager Location: Patna Employment Type: Full-time Job Summary: The Microfinance Collection Officer is responsible for ensuring the timely recovery of loan repayments from microfinance clients. The role involves field visits, client interactions, repayment follow-ups, and maintaining accurate records. This position plays a critical role in maintaining the financial health of the institution by minimizing loan defaults and ensuring client compliance with loan terms. Key Responsibilities: Conduct regular follow-ups with clients for loan repayment collections. Visit borrowers in the field to remind, encourage, and ensure timely repayment of dues. Negotiate repayment plans with delinquent clients, where necessary, in accordance with company policy. Monitor and track overdue payments, update recovery status, and maintain detailed records of all collections activity. Educate clients on the importance of credit discipline and maintaining a good repayment history. Work closely with the credit and operations teams to resolve payment disputes or issues. Report daily collections and recovery performance to the supervisor or branch manager. Maintain professionalism and uphold the organization’s values while dealing with clients in challenging situations. Identify and escalate high-risk accounts or potential fraud cases to the appropriate authority. Requirements: Minimum of a High School Diploma; a Bachelor's Degree in Finance, Business, or related field is an advantage. Prior experience in microfinance, field collections, or related financial services is preferred. Strong interpersonal and communication skills. Basic knowledge of loan products and microfinance operations. Ability to travel extensively and work in rural and semi-urban areas. Honest, self-motivated, and goal-oriented. Proficient in local language(s); familiarity with digital collection tools is a plus. Working Conditions: Field-based role with frequent travel to client locations. May involve working under pressure to meet collection targets and deadlines. Flexibility in working hours may be required depending on client availability. Job Types: Full-time, Permanent, Fresher Pay: ₹9,000.00 - ₹15,000.00 per month Benefits: Paid time off Provident Fund Work Location: In person
Job Title: Microfinance Collection Officer Department: Collections / Credit Recovery Reports To: Branch Manager / Collections Manager Location: Patna Employment Type: Full-time Job Summary: The Microfinance Collection Officer is responsible for ensuring the timely recovery of loan repayments from microfinance clients. The role involves field visits, client interactions, repayment follow-ups, and maintaining accurate records. This position plays a critical role in maintaining the financial health of the institution by minimizing loan defaults and ensuring client compliance with loan terms. Key Responsibilities: Conduct regular follow-ups with clients for loan repayment collections. Visit borrowers in the field to remind, encourage, and ensure timely repayment of dues. Negotiate repayment plans with delinquent clients, where necessary, in accordance with company policy. Monitor and track overdue payments, update recovery status, and maintain detailed records of all collections activity. Educate clients on the importance of credit discipline and maintaining a good repayment history. Work closely with the credit and operations teams to resolve payment disputes or issues. Report daily collections and recovery performance to the supervisor or branch manager. Maintain professionalism and uphold the organization’s values while dealing with clients in challenging situations. Identify and escalate high-risk accounts or potential fraud cases to the appropriate authority. Requirements: Minimum of a High School Diploma; a Bachelor's Degree in Finance, Business, or related field is an advantage. Prior experience in microfinance, field collections, or related financial services is preferred. Strong interpersonal and communication skills. Basic knowledge of loan products and microfinance operations. Ability to travel extensively and work in rural and semi-urban areas. Honest, self-motivated, and goal-oriented. Proficient in local language(s); familiarity with digital collection tools is a plus. Working Conditions: Field-based role with frequent travel to client locations. May involve working under pressure to meet collection targets and deadlines. Flexibility in working hours may be required depending on client availability. Job Types: Full-time, Permanent, Fresher Pay: ₹9,000.00 - ₹15,000.00 per month Benefits: Paid time off Provident Fund Work Location: In person
Overview We are seeking a dedicated and detail-oriented Collection Agent to join our team. The ideal candidate will be responsible for managing accounts receivable, ensuring timely collection of outstanding debts, and maintaining positive relationships with clients. This role requires excellent communication skills and a strong understanding of financial services to effectively negotiate payment arrangements. Duties Contact clients via phone and email to collect overdue payments while maintaining professionalism and courtesy. Record all interactions and updates in the database accurately, ensuring data integrity through diligent data entry practices. Analyse accounts payable to identify trends in late payments and develop strategies for improvement. Collaborate with the financial team to resolve discrepancies and ensure accurate account management. Utilise accounting software to track payments, generate reports, and monitor outstanding balances. Conduct telemarketing efforts to follow up with clients regarding their payment status and promote available payment options. Maintain a high level of phone etiquette during all communications to foster positive client relationships. Skills Proficiency in accounts payable processes and financial services is essential. Strong data entry skills with attention to detail to ensure accuracy in record keeping. Experience in telemarketing or customer service roles is advantageous. Excellent analytical skills to assess account statuses and develop effective collection strategies. Familiarity with accounting software to manage financial records efficiently. Exceptional phone etiquette, demonstrating professionalism and empathy during client interactions. If you are a motivated individual with a passion for finance and customer service, we encourage you to apply for this exciting opportunity as a Collection Agent. Job Types: Full-time, Permanent Pay: ₹9,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Summary We are seeking a skilled and dedicated MIS Executive to join our dynamic team. The ideal candidate will be responsible for managing and overseeing the information systems within the organisation, ensuring optimal performance and security. This role requires a strong background in server management, network security, and technical support, along with excellent leadership and project management skills. Duties Manage and maintain server infrastructure, ensuring high availability and performance. Implement and monitor information security measures to protect sensitive data. Oversee network security protocols to safeguard against unauthorised access. Develop and execute disaster recovery plans to ensure business continuity. Engage in systems engineering tasks to optimise IT infrastructure. Utilise SolarWinds for network monitoring and performance analysis. Administer Active Directory for user management and access control. Apply ITIL best practices for service management and support processes. Provide technical support for desktop environments and remote access software. Conduct analysis of network infrastructure to identify areas for improvement. Lead projects related to network engineering, ensuring timely delivery and adherence to specifications. Supervise team members, fostering a collaborative environment focused on excellence. Maintain documentation using Microsoft Office tools including Word, Excel, PowerPoint, and SharePoint. Collaborate with stakeholders to assess requirements for software development projects. Manage firewall configurations and ensure compliance with security policies. Work with VMware technologies including vSphere for virtualisation needs. Support WAN/LAN configurations, DHCP, IIS, SQL databases, Microsoft SQL Server, and Linux environments. Requirements Proven experience in server management and information security practices. Strong knowledge of network security principles and disaster recovery strategies. Familiarity with systems engineering concepts and methodologies. Proficient in SolarWinds, Active Directory, ITIL frameworks, Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, ServiceNow, Jira, AWS, Azure technologies. Experience with network engineering concepts including Cisco routers and firewall management. Excellent analytical skills with the ability to troubleshoot complex issues effectively. Demonstrated leadership capabilities with experience in supervising teams or projects. Strong organisational skills coupled with effective time management abilities. Exceptional communication skills to liaise effectively with technical teams and non-technical stakeholders. Join us as we strive to enhance our information systems while providing a secure environment that supports our organisational goals. If you possess the required skills and are passionate about technology management, we would love to hear from you. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Work Location: In person
Job Summary We are seeking a skilled and dedicated MIS Executive to join our dynamic team. The ideal candidate will be responsible for managing and overseeing the information systems within the organisation, ensuring optimal performance and security. This role requires a strong background in server management, network security, and technical support, along with excellent leadership and project management skills. Duties Manage and maintain server infrastructure, ensuring high availability and performance. Implement and monitor information security measures to protect sensitive data. Oversee network security protocols to safeguard against unauthorised access. Develop and execute disaster recovery plans to ensure business continuity. Engage in systems engineering tasks to optimise IT infrastructure. Utilise SolarWinds for network monitoring and performance analysis. Administer Active Directory for user management and access control. Apply ITIL best practices for service management and support processes. Provide technical support for desktop environments and remote access software. Conduct analysis of network infrastructure to identify areas for improvement. Lead projects related to network engineering, ensuring timely delivery and adherence to specifications. Supervise team members, fostering a collaborative environment focused on excellence. Maintain documentation using Microsoft Office tools including Word, Excel, PowerPoint, and SharePoint. Collaborate with stakeholders to assess requirements for software development projects. Manage firewall configurations and ensure compliance with security policies. Work with VMware technologies including vSphere for virtualisation needs. Support WAN/LAN configurations, DHCP, IIS, SQL databases, Microsoft SQL Server, and Linux environments. Requirements Proven experience in server management and information security practices. Strong knowledge of network security principles and disaster recovery strategies. Familiarity with systems engineering concepts and methodologies. Proficient in SolarWinds, Active Directory, ITIL frameworks, Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, ServiceNow, Jira, AWS, Azure technologies. Experience with network engineering concepts including Cisco routers and firewall management. Excellent analytical skills with the ability to troubleshoot complex issues effectively. Demonstrated leadership capabilities with experience in supervising teams or projects. Strong organisational skills coupled with effective time management abilities. Exceptional communication skills to liaise effectively with technical teams and non-technical stakeholders. Join us as we strive to enhance our information systems while providing a secure environment that supports our organisational goals. If you possess the required skills and are passionate about technology management, we would love to hear from you. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Work Location: In person
Overview We are seeking a dynamic and motivated Sales professional to join our team. The ideal candidate will possess a passion for building relationships and driving sales growth. This role requires a proactive approach to identifying customer needs and delivering tailored solutions that meet those needs. As a Sales representative, you will play a crucial role in expanding our customer base and enhancing our brand presence in the market. Responsibilities Develop and maintain strong relationships with clients to understand their needs and provide exceptional service. Identify new sales opportunities through networking, referrals, and market research. Present and demonstrate products or services to potential customers effectively. Prepare and deliver persuasive sales presentations that highlight the benefits of our offerings. Negotiate contracts and close deals to achieve sales targets. Collaborate with the marketing team to create promotional materials and campaigns that drive sales. Maintain accurate records of sales activities, customer interactions, and follow-ups in the CRM system. Stay updated on industry trends, competitor activities, and market developments to inform sales strategies. Experience Proven experience in a sales role or similar position is preferred but not mandatory for enthusiastic candidates willing to learn. Strong communication skills with the ability to engage effectively with diverse audiences. Excellent negotiation skills with a results-oriented mindset. Ability to work independently as well as part of a team in a fast-paced environment. Familiarity with CRM software is advantageous but not essential; training will be provided. A positive attitude, resilience, and determination to succeed are key attributes for this role. If you are passionate about sales and eager to contribute to a growing company, we encourage you to apply for this exciting opportunity! Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹10,000.00 per month Work Location: In person
Overview We are seeking a dynamic and motivated Sales professional to join our team. The ideal candidate will possess a passion for building relationships and driving sales growth. This role requires a proactive approach to identifying customer needs and delivering tailored solutions that meet those needs. As a Sales representative, you will play a crucial role in expanding our customer base and enhancing our brand presence in the market. Responsibilities Develop and maintain strong relationships with clients to understand their needs and provide exceptional service. Identify new sales opportunities through networking, referrals, and market research. Present and demonstrate products or services to potential customers effectively. Prepare and deliver persuasive sales presentations that highlight the benefits of our offerings. Negotiate contracts and close deals to achieve sales targets. Collaborate with the marketing team to create promotional materials and campaigns that drive sales. Maintain accurate records of sales activities, customer interactions, and follow-ups in the CRM system. Stay updated on industry trends, competitor activities, and market developments to inform sales strategies. Experience Proven experience in a sales role or similar position is preferred but not mandatory for enthusiastic candidates willing to learn. Strong communication skills with the ability to engage effectively with diverse audiences. Excellent negotiation skills with a results-oriented mindset. Ability to work independently as well as part of a team in a fast-paced environment. Familiarity with CRM software is advantageous but not essential; training will be provided. A positive attitude, resilience, and determination to succeed are key attributes for this role. If you are passionate about sales and eager to contribute to a growing company, we encourage you to apply for this exciting opportunity! Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹10,000.00 per month Work Location: In person