Posted:1 week ago|
Platform:
Work from Office
Full Time
Developer with JAVA and SQL Knowledge is responsible for Engineering and Product support who can handle L3 Support ,bug fixes , product's minor enhancements, investigation of the cases in from support teams. Needs to take care of any Data Patches, fixes and Clarification and capable of doing the in-depth analysis and handle where it requires a code fix. Also be familiar with production support process and able to front end the customer(Customer Support team) and address all their technical queries. Working in P&C Insurance domain mandatory Responsibilities : - As part of L3 Engineering support, Team is responsible for analyzing all the production support issues and support with any fixes/enhancements.- Preparing the Data patches for the required cases and releasing it to customer through release process.- Doing root cause analysis for all the Data Patch cases or code fixes.- Need to do the in-depth analysis for the reported issues and address code fixes.- Joining the customer call along with the customer facing lead and taking care of all technical queries.- Having a good collaboration within and other team members.- Need to follow the Production support process with 100% compliance. Requirements and skills : - Strong and hands on knowledge of Java Object-oriented programming language and related frame works.- Strong and hands on knowledge of Oracle PL/SQL with hands on experience in writing complex PL/SQL queries with different type of joins.- Knowledge about Web Services (SOAP, REST etc.) and API related integrations.- Strong analytical & debugging skills.- Address critical fixes within SLA & suggest workarounds. - Experience in Production Support and its process.- Experience in Insurance domain related to Property and Casualty Insurance, Life / Health and Annuity Insurance related products. - Experience in Insurance or Banking Domain.- Excellent communication skills as these positions are going to be remote Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad
Basebiz Private Limited
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