Janata Darbar Executive

3 years

1 - 3 Lacs

Posted:6 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a well-organized and people-oriented Janata Darbar Executive to coordinate and manage citizen grievance redressal sessions (Janata Darbars) for a public office or political representative. The ideal candidate should be capable of managing large footfalls, maintaining records, and ensuring effective and respectful handling of public issues.

Key Responsibilities:

  • Plan and coordinate Janata Darbar sessions, including scheduling, logistics, security, and communication.
  • Register and document grievances and petitions received from citizens during the Darbar.
  • Facilitate smooth crowd management with the help of security personnel and volunteers.
  • Prioritize and organize grievance submissions based on urgency and subject matter.
  • Forward complaints and applications to relevant departments or officials for resolution.
  • Maintain a digital or physical database of all grievances and track their resolution status.
  • Prepare daily/weekly reports summarizing key issues raised and the action taken.
  • Liaise with government departments and offices to follow up on forwarded matters.
  • Act as a bridge between the public and the public representative, ensuring respectful and timely communication.
  • Handle VIP visitors, media personnel, and other stakeholders attending the Darbar.

Required Qualifications:

  • Graduate in Public Administration, Political Science, Social Work, or a related field.
  • 1–3 years of experience in public service, administration, or political office management.
  • Strong communication skills in Marathi, Hindi, and basic English.
  • Proficiency in basic computer tools (MS Office, spreadsheets, email) and digital data entry.
  • Ability to remain calm and professional in high-pressure or crowded situations.

Send your resume and a short note on your public service experience [email protected]

Location : Kothrud , Pune , Maharashtra

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Work Location: In person

Speak with the employer
+91 7796262363

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