IT Works Infotech

In an IT company, administrative roles encompass a wide range of tasks focused on ensuring smooth day-to-day operations and providing support to technical teams and other departments. These roles include tasks like managing office infrastructure, handling communications, organizing events, and supporting HR and financial processes. Here's a more detailed look at common admin roles and responsibilities: 1. Office Management & Support: Managing office operations: Overseeing and coordinating office tasks, including supplies, equipment, and facilities. Handling communications: Managing incoming and outgoing correspondence, emails, and phone calls. Scheduling and coordination: Assisting with scheduling meetings, appointments, and travel arrangements. Greeting visitors and clients: Providing a positive first impression and directing visitors to the appropriate areas. 2. IT Support & System Administration: Hardware and software maintenance: Installing, configuring, and maintaining computer hardware, software, and network equipment. Network administration: Managing network infrastructure, ensuring connectivity, and troubleshooting network issues. Security: Implementing and maintaining security measures to protect IT infrastructure and data. User management: Managing user accounts, permissions, and access controls. 3. Human Resources & Financial Support: Employee onboarding: Assisting new hires with their onboarding process, including documentation, system access, and introductions. HR record keeping: Maintaining employee records, managing benefits, and assisting with payroll. Financial tasks: Assisting with budgeting, invoicing, and financial reporting. 4. Event and Project Support: Event planning: Organizing company events, meetings, and training sessions. Project coordination: Supporting project teams with scheduling, documentation, and communication. 5. General Administrative Tasks: Record keeping: Maintaining organized records, both physical and digital. Data entry: Inputting data into databases and spreadsheets. Document preparation: Preparing reports, presentations, and other administrative documents. Key Skills for Admin Roles: Organizational and time management skills: Essential for handling multiple tasks and deadlines. Communication skills: Both written and verbal communication are crucial for interacting with colleagues, clients, and vendors. Problem-solving skills: The ability to identify and resolve issues efficiently. Attention to detail: Accuracy and thoroughness are important for record keeping and document preparation. Technical skills: Familiarity with IT systems, software, and databases is often required. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Application Question(s): Is Balewadi, Pune Office location suitable for you? Can you come for Face to Face Interview? What is the highest level of education that you have completed? How soon can you join? (In days) Your current location. If in Pune, pls mention exact location. Do you have any experience in Office Administration? Any internships or Jobs- please mention. Expected Start Date: 15/05/2025

Job Description Prerequisites: Good communication skills Experience: 5+ years Notice period: Immediate joiners preferred Location: Balewadi-Baner Road, Pune / Remote Must-Have Skills: A minimum of 5 or more years of experience in ROR In-depth understanding of Object-Oriented Programming & MVC Strong understanding of Ruby syntax and its nuances Experience working with front-end and back-end developers on projects Demonstrable knowledge of web technologies, including HTML5, CSS3, Bootstrap 4 or 5 Proficiency in JavaScript, jQuery, and AJAX Ability to troubleshoot issues in implementation and debug builds Strong knowledge of relational databases, version control tools, and web development Ability to convert requirements into data modelling and database design Experience in creating APIs and collaborating with App developers for integration Familiarity with code versioning tools such as Git, SVN, and Mercurial Ability to host, migrate, and manage applications across various platforms, including shared hosting, cloud, and AWS servers Proficiency in unit testing websites, web applications, and integrations, as well as solving technical issues Ability to test functionality for both users and backend processes Experience in Payment Gateway Integrations for checkouts and subscriptions. Experience in Maps Integration Experience with Charts Experience with AWS service integrations: Push Notifications, Redis, SES, SMS services. Knowledge of encryption, hashing, and encoding (SES, SHA, RSA standards) Experience developing responsive sites and resolving browser compatibility issues Strong understanding of database architecture and query optimisation (MySQL or PostgreSQL) Good to Have: Experience with multiple databases (MySQL, Postgres, MongoDB) Angular JS or Node JS knowledge would be an added advantage Experience working with eCommerce platforms like Shopify, WooCommerce etc Experience in handling multiple projects at the same time. Experience in training junior developers. Experience with project management tools like Jira Experience in client engagement on calls and emails

Role & responsibilities; This role is perfect for a hands-on developer who knows how to work with Bootstrap-based themes and turn them into beautiful, responsive web pages quickly and cleanly. Youll receive Figma files and a theme kit (HTML/SCSS/JS), and your job is to stitch them together into custom HTML pages that plug into our Laravel backend. Additionally, you’ll occasionally take on small graphic design tasks such as event flyers, internal ID cards, or simple print materials If you are someone who loves clean UI, organized SCSS, and building things that just work across screens, this one’s for you. Responsibilities Customize existing Bootstrap themes based on project requirements and Figma inputs Write clean, modular HTML and SCSS that integrates with ready-made theme structures Create responsive components, modals, dashboards, and UI interactions using jQuery Build charts and dashboards using libraries like Chart.js, ApexCharts, etc. Collaborate with product managers or frontend leads to ensure fidelity to design Optimize pages for performance and cross-browser compatibility Occasionally create print-ready designs: flyers, IDs, social banners, etc. Experience using Canva, Photoshop, or Illustrator for quick visual tweaks Bonus; Deliver final output as Laravel Blade files ready for integration by backend developers Create web and mobile wireframes , UI layouts, and design flows in Figma What we are looking for 2–6 years of experience in frontend web development Strong grasp of Bootstrap 4/5, SCSS, HTML5, and responsive layouts Experience customizing theme kits / templates from Themeforest or similar Good working knowledge of jQuery and vanilla JavaScript What You’ll Work With Bootstrap-based themes (from vendors like Themeforest, Creative Tim, UIdeck) SCSS -based component systems Figma UI kits with clear annotations and flows Laravel projects where frontend output gets directly plugged into the backend What You’ll Get Freedom to work fast and take ownership of visual delivery A clean workflow — you get design + theme, and you ship production-ready frontends Friendly, respectful team with strong attention to detail Optional growth path into full-stack Laravel or product UI/UX direction

Ruby on Rails Developer 4+ Years Location: Balewadi-Baner Road, Pune / Remote Experience: 4+ years Notice Period: Immediate joiners preferred About the Role We are looking for a hands-on Ruby on Rails developer who can take provided technical designs and translate them into well-structured, reusable, and secure code . You will collaborate with multiple teams, create flow diagrams and implementation plans from existing designs, and deliver high-quality features at speed. The role demands strong debugging skills , creative problem-solving , and the ability to think on your feet to deliver innovative solutions. You’ll also work with AI-powered IDEs to accelerate development. Must-Have Skills Excellent English communication skills — able to clearly discuss requirements and progress with the team. Ability to understand technical designs and convert them into implementation steps and flow diagrams. 4+ years of professional ROR experience with solid knowledge of OOP & MVC architecture . Strong in HTML5, CSS3, Bootstrap 4/5, JavaScript, jQuery, AJAX . Solid SQL skills — database design, query optimization (MySQL/PostgreSQL). Experience with application security . API development & integration (Payment Gateways, Google Maps, charts). Cloud service integrations: AWS Push Notifications, S3, SES, SMS . Skilled with version control (Git, Bitbucket). Experience with responsive UI and cross-browser compatibility fixes. Ability to work efficiently in AI-assisted coding environments . Debugging and problem-solving skills with an innovative mindset . Ability to write reusable, maintainable code and follow coding best practices. Good to Have React, Vue.js, or Node.js experience. Experience with multiple databases (MySQL, PostgreSQL, MongoDB). Exposure to eCommerce platforms (Shopify, WooCommerce). Familiarity with Jira or other project management tools. If you have a passion for building secure, scalable, and user-friendly web applications , and you’re excited to work in a collaborative environment where communication and ownership matter as much as coding skills, we’d love to hear from you.

IOS Developer 5+ Years Location: Balewadi-Baner Road, Pune / Remote /Hybrid Experience: 5+ years Notice Period: Immediate joiners preferred About the Role We are seeking an iOS Developer with 4 - 5 years of experience in Swift (plus some Objective-C), UIKit, Core Data, and RESTful APIs. Strong grasp of Apple HIG, App Store process, Git, and Agile practices. Bonus skills include SwiftUI, CI/CD, push notifications, in-app purchases, and testing. Must-Have Skills Excellent English communication skills able to clearly discuss requirements and progress with the team. Strong proficiency in Swift and familiarity with Objective-C . Hands-on experience with UIKit, Core Data, Core Animation, AVFoundation, etc. Knowledge of RESTful APIs , JSON , and integrating third-party libraries/SDKs. Solid understanding of Apples design principles , App Store submission process , and Human Interface Guidelines (HIG) . Experience with version control systems (e.g., Git). Familiarity with Agile/Scrum methodologies . Good to Have Experience with SwiftUI and Combine . Knowledge of CI/CD tools (e.g., Fastlane, Jenkins, GitHub Actions). Understanding of push notifications , background modes , and in-app purchases . Exposure to unit testing and UI testing .. If you have a passion for building secure, scalable, and user-friendly applications , and youre excited to work in a collaborative environment where communication and ownership matter as much as coding skills, wed love to hear from you.

QA Tester / L1 Support Analyst Location: Balewadi-Baner Road, Pune / Remote /Hybrid Experience: 0 - 2 years Notice Period: Immediate joiners preferred Job description: Company Overview Infotech.Works is a fast-growing global technology services company supporting customers across Australia, Singapore, the Middle East, and other regions. We provide round-the-clock application and platform support, ensuring seamless operations for mission-critical systems. Role Overview We are looking for enthusiastic L1 Support Analysts to provide 24/7 customer support across multiple geographies. You will be the first point of contact for incoming tickets, resolve common issues using training and knowledge base, and escalate to L2 when required. This role is ideal for graduates eager to start a career in IT support, with clear opportunities to progress into higher support levels. Key Responsibilities Act as the first line of support for customer issues via ticketing tools (similar to Zendesk). Review, log, and prioritize incoming tickets; resolve wherever possible based on training. Ask probing and intelligent questions to understand issues and gather details. Escalate complex or technical issues to L2 support, providing complete case notes. Adhere to standard operating procedures (SOPs) and meet SLAs. Rotate across day and night shifts to ensure 24/7/365 coverage . Work any five days in a week (rotational roster), including weekends and national holidays, with compensatory off-days. Maintain clear communication with team members and contribute to knowledge base improvements. Requirements 0-2 years experience in support roles . Any Graduate (mandatory). Completing a QA/Software Testing course will be considered a plus. Strong problem-solving and analytical skills. Excellent communication skills in English (written and verbal). Ability to work rotational 12-hour shifts including nights, weekends, and holidays. Basic familiarity with IT support and ticketing systems is desirable (training will be provided). Shift & Compensation Base Salary: 15,000 - 25,000 per month. Shift Allowance: 5,000 per month for extended 12-hour shifts. Night Shift Allowance: 300 per night. Work Schedule: 5 days per week (rotational), including weekends/national holidays. Compensatory offs provided. Work Location: Work-from-office can be converted into hybrid later; office-based when on regular business hours. But should be based in Pune. Growth Opportunities Clear career path from L1 L2 L3 Support . Ongoing training on client systems and ticket handling. International exposure supporting customers across multiple regions. Why Join Us? Opportunity to build a career in IT support with structured training. Competitive pay plus shift and night allowances. Collaborative, global team environment. Exposure to enterprise systems used across multiple industries. Job Types : Full-time, 0-2 years experience. Work Location: In person/hybrid If youre passionate about technology, eager to learn, and ready to work in a global 24/7 environment, apply now to join our support team!