IT Technician Support

Role Overview: As an IT Support professional, your main responsibility will be to ensure that all employees within the company can efficiently utilize software and hardware for their day-to-day tasks. Your duties will include: Key Responsibilities: - Resolving IT support requests promptly to ensure minimal disruption for employees - Providing clear and concise answers to employee inquiries related to computer systems - Analyzing data effectively to identify and resolve issues with computer systems - Making necessary changes to configurations, settings, and permissions to troubleshoot computer problems - Creating user accounts for new hires as part of the onboarding process Qualifications Required: - Prior experience in IT support would be beneficial - Strong problem-solving skills and attention to detail - Excellent communication and interpersonal abilities - Ability to work effectively in a team-oriented environment Company Details: The company offers the following benefits: - Paid sick time - Paid time off Please note that this is a full-time position with a fixed day shift schedule from Monday to Friday at the in-person work location.,