9 Problem Diagnosis Jobs

As an IoT Infrastructure Analyst Entry, you will play a crucial role in the implementation of Cloud and IoT-related systems across the group of companies. Your primary responsibilities will include contributing to the definition and validation of Platform architectures proposed by the BA IT and Group IT development teams. You should possess hands-on experience in the development, deployment, architectural design, and support of large Cloud/IoT solutions, including global-scale implementations. The role will also require you to have experience in project design roles. Based within the Group IT organization, you will collaborate with various Development teams at group sites. Your duties will involve liaising with stakeholders to translate requirements and ensure their implementation aligns with best-of-breed architectural standards. Additionally, you will assist in maintaining and improving corporate standards related to IoT and Cloud Infrastructure services. Your responsibilities will also include ensuring alignment to Group-approved design patterns, building quick prototypes using a variety of IoT tool sets to demonstrate concept viability, and performing documentation, support implementation, and adherence of new and/or improved IT and OT processes following Trelleborg IT standards. Throughout your work, you will be assigned projects to further contribute to the team's objectives. This is a full-time position with benefits including provided food and health insurance. The work location is in person.,

The ideal candidate for this position should have 0-1 years of experience in the software field, preferably as a Computer Science or IT Engineer. The salary offered for this role ranges from 2.4 to 3.6 LPA, and there is a training period of 3 months with a stipend of 10 to 15K during the training period. As a Software Engineer, your roles and responsibilities will include: - Analyzing user stories, use cases, and requirements for validity and feasibility. - Building and executing automation scripts using open source tools. - Analyzing test results to predict user behavior, identify bugs, and propose solutions to minimize issues. - Documenting user behaviors and test results. - Establishing standards and procedures for developers to adhere to. - Collaborating with the development team to diagnose problems and recommend potential solutions. The ideal candidate should possess the following requirements and skills: - Ability to manage multiple tasks simultaneously. - Capability to thrive in a fast-paced environment with minimal supervision. - Strong critical thinking and problem-solving abilities. - Excellent organizational skills and a detail-oriented mindset. - Outstanding interpersonal and communication skills. Additional advantages for this role include: - Knowledge of REST APIs. - Ability to comprehend Java and Python source code. - Working knowledge of any programming language. If you find yourself suitable for this position, please share your resume at career@appsuccessor.com.,

As a Project Coordinator, you will play a crucial role in managing projects and coordinating the purchase of hardware equipment. Your responsibilities will include: - Screening the technical scope of work & Bill of Material in accordance with RFP requirements. - Understanding and documenting the exact requirements from the sales team and customers. - Conducting site surveys to architect solutions, prepare Bill of Materials, and provide budgetary quotes to the bidding team. - Organizing project kick-off meetings with relevant teams and customers to finalize the scope of work. - Collaborating with vendors for installation, commissioning, testing, and project management activities. - Coordinating with Procurement team and OEM for timely purchase and delivery of materials and services. - Installing and configuring hardware and software to meet project needs. - Ensuring maximum security of servers by implementing access control measures. - Troubleshooting network faults and performing regular maintenance tasks. - Managing user access by creating and updating login credentials. - Providing technical support and maintaining network connectivity. - Documenting network configurations for future reference. - Conducting vendor performance assessments and network design testing. - Identifying and resolving network issues, escalating problems to vendors when necessary. - Updating networking documents with reviewed changes. - Prioritizing tasks and managing ticket queues efficiently. - Keeping records of hardware and software used in network systems. - Installing and configuring various network devices such as access points, routers, switches, firewalls, and CCTV cameras. This is a full-time position with day shift workdays and requires weekend availability. The preferred educational qualification is a Bachelor's degree, and candidates with at least 1 year of relevant work experience will be given preference. The role is based on-site, requiring in-person work at the designated location.,

Resolve End Users infrastructure issues when they seek help from the IT help desk through various mediums like calls, chat, and Service Requests. Roles and Responsibilities: Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Skills Requirement: Prior Service Desk (SD) experience is mandatory. Excellent English speaking skills are mandatory. Strong troubleshooting and problem-solving abilities for infrastructure issues. Proficiency in using ticketing systems for incident and service request management. Ability to provide customer support across multiple channels (phone, email, chat). Understanding of SLA compliance and commitment to meeting targets. Experience in knowledge management and creating documentation. Strong communication and interpersonal skills for effective escalation and collaboration. Ability to monitor system performance and generate reports. Customer-focused with a strong commitment to satisfaction. Understanding of service continuity principles. QUALIFICATION: Graduate.

You should have proven experience using knowledge of Solid Works and a good understanding of safety standards and the environmental impact of a design. As a design engineer, you will be responsible for supervising and improving production at the plant, liaising with other engineers to develop plans that enhance production, reduce costs, and optimize labor requirements. You will diagnose problems in the production line, provide recommendations and training, and ensure the adherence to safety practices. Additionally, you will draw up production schedules and budgets for projects, analyze all facets of production, and make recommendations for improvement. Keeping abreast of advancements in engineering and production is crucial, as well as sharing knowledge with co-workers and identifying any unsafe practices. You should possess a degree in Mechanical Engineering or a similar field, along with good organization and planning skills. Great computational and spatial ability, excellent oral and written communication, attention to detail, and the ability to present in front of managers are essential for this role. You will be required to obtain any materials and equipment needed for projects and visit site projects as per requirements. Production Engineer Requirements: - Degree in engineering (Mechanical Engineer Field) - Proficiency in MS Office - Fresher or experience in Solid Works software - Proven experience in the engineering field - Superb analytical, problem-solving, and critical thinking skills - Superb written and verbal communication skills - Ability to make decisions under pressure - Great attention to detail and organizational skills This is a full-time position that requires in-person work.,

The Buyback Executive role involves assessing, evaluating, and processing used telecom products like mobile phones, laptops, desktops, and iPads. Strong technical expertise is required for device identification, problem assessment, and pricing negotiations to ensure a smooth buyback process. The ideal candidate should possess excellent customer service skills and the ability to work efficiently under pressure. Responsibilities include conducting physical inspections and evaluations of various telecom products, identifying device conditions, detecting issues, and assessing product functionality. It is essential to stay updated with the latest technology trends and repair techniques in the telecom industry. Effective communication with customers regarding device assessment and pricing, offering competitive buyback pricing, and converting potential customers into buyback transactions are key aspects of the role. Maintaining records of buyback transactions, ensuring compliance with company policies, and collaborating with store teams to enhance customer experience and optimize buyback processes are also important responsibilities. Additionally, adapting to new technologies and methodologies in device assessment and repair is crucial. Required skills for this role include strong technical knowledge of mobile phones, laptops, desktops, and tablets, experience in device repair and problem diagnosis, ability to work under pressure and meet deadlines, willingness to continuously learn and adapt to emerging technologies, excellent communication and negotiation skills, and prior experience in the telecom industry or a similar role is preferred. Preferred qualifications include 3 years of experience in device buyback, repair, or sales, and an HSC, Diploma/Degree in Electronics, Telecommunications, or a related field. This is a full-time, permanent position with benefits such as cell phone reimbursement, health insurance, paid sick time, and Provident Fund. The work location is in person.,

The floor supervisor role involves managing the technical team on the workshop floor, overseeing workshop floor maintenance, and providing training and guidance to the technical team. The primary responsibilities of this role include: - Allocating job cards to different bays and supervising the work progress on bikes. - Communicating the time required for task completion to the service advisor. - Ensuring availability of all necessary parts, spares, and consumables for the work. - Providing technical guidance to technicians as needed. - Monitoring and ensuring adherence to schedules, taking corrective actions for any delays. - Maintaining quality standards across multiple bays simultaneously. - Interacting with customers observing their bikes being serviced, addressing their queries. - Ensuring technicians can work without interruptions during service. - Demonstrating strong technical knowledge of bikes to customers. - Conducting checks on vehicles in the PDI area with the service advisor to ensure completion of all tasks as per quality standards. - Conducting bike trials to better understand customer concerns or diagnose issues. - Facilitating ceremonial car deliveries with the service advisor at the RE Caf. Job Types: Full-time, Permanent Benefits: - Leave encashment - Provident Fund Schedule: - Day shift - Morning shift Bonuses: - Performance bonus - Yearly bonus Education: - Diploma (Preferred) Experience: - Automotive service: 2 years (Preferred) - Total work: 2 years (Preferred) Language: - Telugu (Required) - Hindi (Required) Work Location: In person,

Responsibilities Responsible for creating and managing content in a PPT in a variety of formats and as per the target audience Present concepts using Google Slides with good design sense and aesthetics while adhering to established guidelines Plan, schedule, and ensure that content is published on time, with high quality, and conforms to our standards Ensure all content are up to standards by providing and receiving constructive feedback Work in an agile environment with the technical content development team to deliver the best student experience Prerequisites and Skills Ability to present complex information in a clear and compelling way through the use of Google slides Having a good eye for design and aesthetics to create well thought-out presentation Must have Excellent verbal and written English communication skills Ability to work in a fast-paced environment with a team and deliver high-quality work on tight schedules Good decision-making abilities on the job and ability to adapt any process changes Basic technical knowledge of any of the coding languages can be an add-on skill

Technical Support Analyst - Fixed Income Trading Experience: 5 - 7 Years Exp Salary : USD 2,962-4,148 / month Preferred Notice Period : Within 30 Days Shift : 1:30PM to 10:30PM IST Opportunity Type: Remote Placement Type: Contractual Contract Duration: Full-Time, 06 Months (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : application support / Technical support L2, Confluence, Financial Services, Log analysis, software release, Git, SQL Good to have skills : capital market regulations, financial markets, Help Desk, problem diagnosis, Rates Product SoftSolutions! SRL (One of Uplers' Clients) is Looking for: Support and Delivery Specialist (Remote) who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description Job Title: Support and Delivery Specialist Job Summary: Operates in direct contact with clients/traders/desk support in supporting them by mitigating emerging issues both in product usage and in planning and managing the delivery of new product versions or upgrades. Key Responsibilities: Perform the following as the second-level support: Owns, Manages, and resolves the issues reported by the end-user Manages system configurations Monitors daily procedures Collects product info and configuration for analysis Resolves independently the problems for which there is documentation Escalates and coordinates the interventions of higher level, when needed. Application support reference for Customer key contact Makes analysis and diagnosis of problems reported by First & Second Level support Executes testing and delivery of releases with the resolution of failures encountered Applies escalation procedures in case of serious malfunctions Application Delivery reference for Customer Project Manager Coordinates and plans delivery phases with internal and external Project Managers Reports activities to Client and Internal Audit. Coordinates with the entire SD&A Team Coordinates with the Development and Quality department Coordinates with customers technology partners and third-party suppliers Qualifications: Preference with a degree in Economics and Finance, Engineering, or Information Technology; ¢ Strong Interest in financial markets and/or Rates product pricing models; Proficiency in Microsoft Office, Git, Confluence, SQL Applications. At least 5 years of experience in a similar position Extensive experience in Help Desk and/or Technical Service support, with a preferred advantage to experience in software development/ software operation Ability to communicate with the customer despite critical moments Ability to Manage stress under difficult circumstances Detail oriented and inclination to get to the root of the problem. Self-starter and ability to work with minimum guidance. Exception written and verbal communication skill. Strong analytical skill Ability to analyze the data in the form of logs/configurations/system parameters to diagnose the problem. How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply! And Register or log in on our portal 2. Upload updated Resume & Complete the Screening Form 3. Increase your chances to get shortlisted & meet the client for the Interview! About Our Client: For more than 20 years the company has been delivering powerful, robust, and scalable fixed income trading technology to the largest and most forward-thinking trading institutions in the UK, Europe and the world. Our fixed income trading solutions have stood the test of time helping clients to navigate challenging market conditions with confidence, thrive in an ever-changing regulatory environment and gain a commercial and trading competitive edge. About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!