IT System Engineer/Admin (WFO)

IT System Engineer

Location - Bangalore (Bommanahalli)

NP - 20 days (max)

Work Mode - 5 days work from office

Weekly Off - Rotational

Mandatory Requirement

• 3-6 years of experience

  within Enterprise technical support/contact center environment with helpdesk responsibility, Active Directory, VMware, Cisco / Fortinet network, AWS, azure and Office 365 experience required

• Should be willing to work in rotational shifts (this role will have rotational week off)

• VMWare, Windows , Linux server and AWS administration experience including user account maintenance, system patches and updates using Change Management controls and Vulnerability assessment.
• Monitoring and managing Cisco network devices and Windows servers with knowledge of systems monitoring software such as, AWS, Libre, Cisco FirePower, Fortinet ,vSphere and Meraki MDM. CCNA/CCNP/MCSE certifications preferred
• Strong knowledge of TCP/IP ,Vlan, NAT,VPN,ACL Networking and Troubleshooting.
• Knowledge of security standards and controls for ISO 27001, PCI-DSS, GDPR and Sarbanes Oxley requirements, and experience working in organizations compliant in these standards.

What you'll be doing

• Monitoring, Support and Incident Management for corporate computing environment including but not limited to:
• User Account Administration
• System Logs (Windows Event logs, IDS/IPS/ Content Filter, Backup Jobs
• Windows Patch management, Vulnerability management
• Network Routers, Switches, Security Appliances, and Wireless Access Points
• Vulnerability Management, SIEM.
• VMWare ESXi and VM environment
• Windows/Apple/Linux Servers and Desktops
• Windows Active Directory Services
• AWS and VDI enivronment
• Office 365 user administration
• Data integrity and backup
• IDS/IPS and Content filtering systems
• Notification, Escalation, and Management of Information Security Incidents/Events
• User management of the Office 365 environment including Office, Exchange, SharePoint.
• Ensure all IT and Information Security controls are adhered to. Assist other members of the IT Staff and Executive Management team with all Information Security reporting and audit initiatives