IT Support - German Language Specialist

As an IT Support - German Language professional with over 4 years of experience, your role will involve the following key responsibilities: - Provide Level 1 and Level 2 IT support to German-speaking users through phone, email, and chat. - Troubleshoot hardware, software, and network issues efficiently. - Translate technical documentation and user guides between English and German. - Collaborate effectively with global IT teams to address escalated issues. - Maintain accurate records of support requests and their resolutions in ticketing systems. - Assist in the localization and testing of software applications tailored for German-speaking markets. - Conduct linguistic quality assurance for translated IT content. - Actively participate in training sessions and contribute to knowledge base articles in German. No additional details about the company were mentioned in the job description provided.,