IT Support - Executive

Health Plus

0 - 1 years

2 - 3 Lacs

Kolkata

Posted:6 hours ago| Platform:

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Skills Required

IT Support technical support Wi-Fi procurement LAN troubleshooting video conferencing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:

IT Support Executive

The ideal candidate will be responsible for maintaining the companys IT systems, troubleshooting hardware/software issues, and ensuring smooth operation of the IT infrastructure.

Key Responsibilities:

Provide first-level technical support to users for hardware, software, and networking issues.
Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.
Manage user accounts, email setups, and access permissions.
Monitor and maintain IT systems including LAN, Wi-Fi, and internet connectivity.
Troubleshoot system and network problems, diagnosing and solving hardware/software faults.
Maintain inventory of IT assets and ensure timely maintenance or replacement.
Assist with the setup and support of video conferencing tools and remote access.
Coordinate with vendors for warranty, AMC services, and procurement of IT equipment.
Ensure compliance with company IT policies and security protocols.
Maintain proper documentation of issues resolved and system configurations.

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