IT Service Management Representative

 About The Role  

Project Role :IT Service Management Representative

Project Role Description :Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available.
Must have skills :Splunk

Good to have skills :Data Visualization, Data Analytics
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:We are seeking a skilled Cloudera resource with experience in Cloudera Data Platform (CDP) and hands-on experience in development and integration. The candidate will be responsible for architecting, implementing, and optimizing data solutions using Cloudera, ensuring seamless integration with enterprise systems and cloud platforms.Roles & Responsibilities:Key Responsibilities:Architect and implement scalable data solutions using Cloudera Data Platform.Develop and optimize ETL/ELT pipelines for structured and unstructured data.Integrate Cloudera with enterprise applications and cloud services.Configure and manage security, governance, and compliance frameworks.Troubleshoot and resolve issues related to Cloudera platform and integrations.Design and maintain dashboards for monitoring data flows, performance, and health.Collaborate with cross-functional teams to deliver business-critical data solutions.
Technical Experience:Minimum of 3 years of experience in Cloudera.Proficiency in Python, Java, or Scala for data engineering tasks.Experience with NiFi, Kafka, and cloud integration.Knowledge of data security, governance, and monitoring best practices.Professional & Technical skills:Must Have Skills:

Cloudera Product Expertise (CDP, Hadoop, Spark, Hive, Impala, NiFi, Kafka)

Strong experience in Python/Java/Scala for data engineering and automation

Integration of Cloudera with cloud platforms (AWS, Azure, GCP)

Data pipeline design and orchestration (NiFi, Airflow)

Security and governance (Ranger, Atlas)Good to Have
Skills:

Experience with containerization (Docker, Kubernetes)

Familiarity with ServiceNow ITOM or similar ITSM tools

DataOps and CI/CD pipeline implementation

Exposure to Data Observability and Monitoring toolsAdditional information:Excellent verbal and written communication skills.Ability to work independently and collaboratively in a fast-paced environment.Strong analytical and problem-solving skills.
Educational Qualification and Certification:Graduate Degree in Computer Science, Information Technology, or related field.Relevant Cloudera certifications (e.g., CCA, CCP) are a plus. Qualification 15 years full time education