IT Service Desk Engineer (L2)- Noida

2 - 4 years

0 - 1 Lacs

noida delhi / ncr

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Providing a Single Point of Contact (SPOC)for assistance with IT services under scope Classify the tickets as per Severity and Impa
Acknowledge the tickets, allocate appropriate categoryEscalate incidents / tickets which are going beyond the service

Required Candidate profile

Exp - 2+ YearsLocation - Noidanp: 30 daysGenerate service management reports Route service requests to the appropriate teams Log IT related tickets ankitapisal@peshr.com/ 9004076848

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