Job
Description
As a Project Manager at Cloud Control Solutions (HybCloud), you will be a crucial team member responsible for facilitating successful cloud migration and application management projects while maintaining strong client relationships and ensuring customer satisfaction. **Key Responsibilities:** - **Client Engagement:** - Serve as the primary point of contact for clients, understanding their needs and objectives. - Build and nurture strong client relationships by providing exceptional customer service and support throughout the project lifecycle. - **Project Management:** - Collaborate with technical teams to plan, execute, and monitor cloud migration and application management projects. - Develop project plans, schedules, and budgets, ensuring adherence to timelines and budgets. - **Communication and Reporting:** - Regularly update clients on project progress, milestones, and challenges to maintain transparency and alignment with expectations. - Prepare and deliver project status reports and presentations to clients and internal stakeholders. - **Issue Resolution:** - Identify and address project-related issues promptly and effectively, working with cross-functional teams to find solutions. - Escalate critical issues to senior management when necessary. - **Quality Assurance:** - Ensure project deliverables meet or exceed client expectations in terms of quality and delivery. - Conduct project reviews and quality assessments to identify areas for improvement. - **Risk Management:** - Proactively identify project risks and develop mitigation plans. - Manage changes in project scope, schedule, and costs effectively. - **Customer Satisfaction:** - Measure and evaluate customer satisfaction through surveys and feedback mechanisms. - Take corrective actions to enhance customer experience and project success. - **Documentation and Knowledge Sharing:** - Maintain accurate project documentation, including project plans and client communication records. - Share knowledge and best practices with internal teams for continuous improvement. **Qualifications:** - Bachelor's/Master's degree in a relevant field (e.g., Business, IT, Project Management). - Proven experience as a Project Coordinator or similar role in the IT or cloud services industry. - Strong understanding of cloud technologies, Docker, containers, Kubernetes, and cloud platforms. - Excellent project management skills, including the ability to create and manage project plans. - Exceptional communication, negotiation, and interpersonal skills. - Customer-centric mindset with a passion for ensuring customer success. - Problem-solving and critical-thinking abilities. - Knowledge of project management tools and methodologies (e.g., Agile, Scrum) is a plus. - Project management certification (e.g., PMP, CAPM) is a plus. - At least 8+ years of experience as a project manager or system analyst. - Strong communication and presentation skills. - Excellent organizational and leadership abilities. In addition to the exciting role of Project Manager at Cloud Control Solutions (HybCloud), you will enjoy benefits such as health insurance, paid time off, and provident fund. The work schedule is day shifts from Monday to Friday, with the possibility of performance bonuses. The work location is in-person at Trivandrum, Kerala. Relocation or commuting to the mentioned location is required. The application deadline is 19/05/2025, and the expected start date is 30/05/2025. We look forward to welcoming a dynamic and customer-focused Project Manager to our team at Cloud Control Solutions (HybCloud)! As a Project Manager at Cloud Control Solutions (HybCloud), you will be a crucial team member responsible for facilitating successful cloud migration and application management projects while maintaining strong client relationships and ensuring customer satisfaction. **Key Responsibilities:** - **Client Engagement:** - Serve as the primary point of contact for clients, understanding their needs and objectives. - Build and nurture strong client relationships by providing exceptional customer service and support throughout the project lifecycle. - **Project Management:** - Collaborate with technical teams to plan, execute, and monitor cloud migration and application management projects. - Develop project plans, schedules, and budgets, ensuring adherence to timelines and budgets. - **Communication and Reporting:** - Regularly update clients on project progress, milestones, and challenges to maintain transparency and alignment with expectations. - Prepare and deliver project status reports and presentations to clients and internal stakeholders. - **Issue Resolution:** - Identify and address project-related issues promptly and effectively, working with cross-functional teams to find solutions. - Escalate critical issues to senior management when necessary. - **Quality Assurance:** - Ensure project deliverables meet or exceed
