IT Manager Airline Reservations & Departure Control

As an Associate Manager in Commercial Applications, your primary responsibility will be to lead and support all commercial application projects and integrations. You will manage these projects end-to-end to ensure seamless functionality, upgrades, and business process improvements. Your critical role will be required for a planned major upgrade of the Passenger Service System (PSS). Your key responsibilities will include: - Assisting, troubleshooting, and coordinating with internal and external stakeholders during version upgrades. - Managing the induction of new functionalities and assisting business teams in certifying the change management process. - Defining the functional roadmap for PSS changes in collaboration with business teams. - Independently managing third-party API integrations. - Defining, analyzing, and documenting PSS requirements to ensure timely execution aligned with business expectations. - Leading integration projects independently from initiation to completion. To excel in this role, you must possess: - A strong understanding of Passenger Service System (PSS) core functions, preferably Navitaire. - Knowledge of Departure Control Systems (DCS) and Advance Passenger Information Systems (APIS, APP, PNRGOV). - Familiarity with airline messaging systems such as SITA / ARINC for APIS, APP, PNRGOV, PNL, ADL, BSM, LDM, MVT, etc. - Expertise in Reservation, Inventory & Ticketing processes. - Understanding of Interline, Codeshare & NDC functionalities. - Hands-on experience with Navitaire REST & SOAP APIs. Desirable skills that will be beneficial for this role include programming knowledge in languages such as R, Python, etc., and knowledge of BSP and IFG processes. The qualifications required for this position are a Postgraduate degree in Computer Applications, Engineering, MCA, B.Tech, BE (Computer Science), or MBA. Additionally, you should have at least 5 years of relevant experience in commercial applications within the aviation or travel technology domain. In addition to your technical skills, you should possess an analytical and solution-oriented mindset, strong communication skills, and the ability to work effectively in a team.,