IT Customer Project Manager

Customer Project ManagerLocation :Pune,MumbaiBengaluruWe are seeking an RB Customer Project Manager to join our team at Cisco working at customer site.The successful candidate will be responsible for overseeing and executing customer-focused projects.With 8-10 years of project management experience, you will ensure the delivery of high-qualityservices while maintaining strong client relationships and meeting project timelines and budget

Requirements. Key Responsibilities And Expectations Are To

• Possess excellent communication skills
• Prefer Project manager having project delivery experience using Cisco products like Cisco DNA,
  

ISE, FMC, FTD, SSE, UCS, Thousand eyes, Nexus 9K, firewalls, exposure to NMS rollout projects.

• Complete all project start-up activities necessary to deliver a CX customer
  

delivery project according to customer business outcomes by implementing project management
approach to leverage the best of both Waterfall and Agile methodologies.

• Ensure stakeholders, and the project team deliver projects on-time, within budget, and with high
  

quality to promote customer satisfaction.

• Track, review, and regulate the progress and performance of the project,
  

documenting project health, risks, and needs throughout the life of the project

• Keeping stakeholders apprised of current project status with timely and relevant updates.
• Validate all aspects of the contract are complete and properly executed and closed for the project
• Project delivery within Ciscos governance and defined expectations
• Delivery quality based on contracted business outcomes
  

We are searching for a candidate who possesses Project Management / Operations Management
experience.

• Proficient in utilizing project management tools and Microsoft Project software, ITIL Framework
  

and operations management.

• Hold certifications in Project Management such as PMP, PMI-ACP,CAPM, ITIL, Certified
  

ScrumMaster (CSM) or equivalent are preferred.

• Facilitate daily stand-ups and reviews and drive closure of ongoing operations level escalations .
• Foundational knowledge of Cisco technology, products, architecture and services portfolio or
  

CCNA certified.

• Understanding of software development life cycle (SDLC) and project management principles.
  

Skills: cisco,project management,itil,operations management,nexus,ise,dnac,firewall,project delivery,customer