IT Application Developer Prin

What youll get to do

• ITOM & CMDB Expertise:

• Develop and maintain ServiceNow solutions for Service Mapping, Discovery & Orchestration, Event Management, and Performance Analytics.
• Enhance CMDB accuracy and completeness through automation and data integration.
• Leverage ServiceNow to optimize IT operations, improve service delivery, and reduce operational risks.

• ServiceNow Development:

• Design, develop, test, and deploy custom applications, workflows, and integrations within the ServiceNow platform.
• Ensure the stability, performance, and security of ServiceNow solutions.

• Collaboration & Communication:

• Collaborate closely with stakeholders to gather requirements, analyze business needs, and translate them into effective technical solutions.
• Effectively communicate technical information to both technical and non-technical audiences.

• Continuous Improvement:

• Stay abreast of the latest ServiceNow best practices and technologies.
• Proactively identify and implement improvements to ServiceNow processes and procedures.

Skills and experience we value

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3-5 years of hands-on experience in ServiceNow development, with a strong focus on ITOM and CMDB.
• Proven experience in developing and implementing ServiceNow solutions within an ITOM context.
• Solid understanding of ITOM concepts, including Service Mapping, Discovery & Orchestration, Event Management, and Performance Analytics.
• Experience with CMDB best practices, data quality management, and CMDB integrations.
• Experience with ServiceNow scripting (JavaScript), workflows, UI policies, and other development tools.
• Knowledge of ITIL principles and their application within the ServiceNow platform.
• Excellent problem-solving, analytical, and communication skills.
• Strong teamwork and collaboration skills.
• ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist - ITOM) are a plus.