International Voice Process/ Executive and Sr Executive Golden Opportunities

0.0 - 2.0 years

3 - 5 Lacs

chennai

Work from Office

Job description We are seeking dynamic and articulate professionals for our International Voice Process team. This role involves handling customer interactions, requiring excellent communication skills and a proactive attitude. Role & responsibilities Handle inbound and outbound calls with international clients Address customer inquiries, complaints, and service requests professionally Provide accurate information about products, services, and policies Identify customer needs and offer effective solutions Escalate unresolved issues to appropriate departments when necessary Maintain a calm and empathetic tone during challenging interactions Meet or exceed KPIs such as call handling time, firs...

Posted 6 days ago

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