International Voice process( WFH)

1 - 2 years

2 - 3 Lacs

Posted:9 months ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring For International Voice process !!!!

[ Work from Home ]

Requirements:-

- Immediate joiners only !!!

- Candidates in Bangalore are preferred

- Should be flexible with Shifts

Job Summary :

  • Handle incoming calls from international customers and address their inquiries, concerns, and requests promptly and professionally.
  • Provide accurate information about products, services, and company policies to customers.
  • Identify and escalate complex issues to appropriate departments for resolution.
  • Meet or exceed performance targets including call handling time, first call resolution, and customer satisfaction metrics.
  • Collaborate with team members and other departments to ensure effective communication and problem resolution.
  • Stay updated on product knowledge, industry trends, and company policies to provide informed assistance to customers.
  • Adhere to company policies and procedures, including compliance with data security and confidentiality standards.

Salary : Up to 27k Take Home + Incentives

5 days of work And 2 days fixed off

Work location:

OR

jestina@yourpitchh.com

Work from Home !!immediate Joiners Can Apply!!!