Posted:3 weeks ago|
Platform:
On-site
Full Time
*TCS is Hiring for UK process*
1. Email and chat 2. voice
*Share cv and tracker on email*- kimaya.patkar@coppergate.in
Profile Non-Voice/VOICERequired Qualification - *Graduate Mandatory*Job Experience (duration) 1 3 YearsDesired Experience (domain) InsuranceWork Location Mumbai (Malad)Role Associate (BPO-1/2)*salary 5.5 LPA*
*Required Skillset Details*
Domain related - *Relevant experience with UK pension domain is an added advantage*Experience of handling insurance related payments out/servicing taskKnowledge of the insurance principles and applied experienceAdapt in comprehending queries and ability to accurately communicate information related to the product through email/ chatAdapt in calculations to accurately process/ compute insurance payoutsAbility to comprehend scenarios related to the query
Should be open to working in rotational shifts
Meet targets like Quality, CSAT, AHT, Compliance, Attendance && Adherence. Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures Ability to manage multiple priorities, multi-task && cross skill across ala channels (Voice, Chat && Email)
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