International Voice Process (US Debt Collections)

As a Sr. Executive/Executive in International Voice Process (US Debt Collections) at Astra Business Services, you will be part of a dynamic work environment that offers unique challenges on a daily basis. You will have the opportunity to work on US Debt Collections and experience vibrant company culture that encourages collaboration, creativity, and provides a supportive team. Additionally, you can look forward to growth opportunities through professional development and continuous learning, along with attractive benefits including competitive salary, incentives, and medical insurance. Key Responsibilities: - Handle inbound/outbound calls for customer queries and debt recovery. - Achieve productivity and quality benchmarks with a focus on first-call resolution. - Manage customer correspondence professionally. Requirements: - Education: High school diploma (college degree preferred). - Experience: International voice process, especially US Debt Collections. - Skills: Excellent communication, proactive attitude, team spirit. - Location: Work from the Noida office, open to shifts for international time zones.,