International Voice Process Executive

Firstsource

0 - 4 years

1 - 3 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

fluent english international voice process excellent communication in english international process international calling international bpo uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

International Voice Process

Key Responsibilities:

Handle inbound/outbound calls for international customers.
Provide accurate information and effective solutions to customer queries.
Ensure a high level of customer satisfaction and service quality.
Maintain call logs, records, and reports as required.
Follow communication guidelines and process workflows.
Meet performance targets including quality, customer satisfaction, and productivity.

Required Skills & Qualifications:

Excellent verbal communication skills in English (mandatory).
Minimum qualification: 12th pass/Graduate (as per company requirement).
Prior experience in an international voice process is preferred but not mandatory.
Strong problem-solving and interpersonal skills.
Ability to work in
rotational shifts
and take rotational week offs.
Basic computer proficiency.

What We Offer:

Attractive Salary Package + Huge Incentives
Opportunity to work with global clients
Fast-track career growth and learning
Professional work environment
Transport facilities (as per company policy)

WRITE HR "MANSI" ON THE CV BEFORE SUBMITTING

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