International Voice process

Job Title: Voice Process Executive
Location: Ahmedabad, Gujarat
Type: Full Time

We are inviting applications from motivated individuals for the position of Voice Process Executive. Candidates must be open to relocation to Ahmedabad, Gujarat. This role offers a remarkable opportunity for both freshers and experienced professionals to enhance their careers within a supportive and dynamic organizational culture.

Role Overview
As a Voice Process Executive, you will interact with customers over the phone to address inquiries, resolve issues, and provide accurate product or service information. You will ensure customer satisfaction through professional, courteous, and solution-oriented communication.

Key Responsibilities

• Handle inbound and outbound customer calls with professionalism
• Resolve queries promptly and empathetically
• Maintain call quality standards and ensure customer delight

Eligibility Criteria

• Minimum qualification: High School Diploma or equivalent
• Freshers are welcome; prior experience in a voice process or customer service (minimum 1 year) preferred
• Excellent verbal English communication skills with clear pronunciation
• Basic computer knowledge and listening skills
• Willingness to work in rotational shifts including weekends and night shifts

Salary: ₹24,000 – ₹38,000 CTC per month (based on interview & experience)

Perks and Benefits

• Provident Fund
• One-way cab facility (for night shifts)
• Shift allowance
• Insurance coverage

Language Requirement: English (Proficient)

Job Types: Full-time, Permanent

Pay: ₹24,000.00 - ₹38,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Are you comfortable to work in rotational shifts & rotational week offs?
• What is Your Current CTC?

Location:

• Ahmedabad, Gujarat (Required)

Work Location: In person