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International Voice Process Agent

International Voice Process Agent

Backfills Human Resources

0 - 31 years

3 - 4 Lacs

Airoli, Navi Mumbai

Posted:22 hours ago| Platform: Apna logo

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Skills Required

service support resolve transactions communication timing

Work Mode

On-site

Job Type

Full Time

Job Description

Hiring For-Accenture Job Description: We are seeking a dedicated and enthusiastic Customer Service Representative to join Accenture. In this role, you will be the voice of our company, providing exceptional service and support to our international clients. If you have a passion for helping others and enjoy working in a fast-paced environment. Key Responsibilities: Handle outbound customer calls with professionalism and courtesy. Provide accurate information and support to customers regarding products and services. Resolve customer queries and issues efficiently, ensuring a positive customer experience. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve processes and customer satisfaction. Stay updated on company policies, product knowledge, and industry trends. Qualifications: Education: Graduate is a must for fresher,. Experience: 0 to 4 years of experience in customer service or a related field (BPO experience is a plus). Strong verbal communication skills with a clear and neutral accent. Ability to work in a fast-paced, high-volume environment. Excellent problem-solving skills and a customer-first attitude. Mode of Work(WFH or WFO) - WFO Interview process – Versant, CD and OPS Interview Versant Threshold : 58 and above only Location: Mumbai- MDC7 Shift Timing – 06.30pm onwards to 06.30 am,9 hours working including weekends. Rotational off. Documents- Offer Letter, Relieving letter, last 3 months salary slips, PF Statement/ Form 16

More Jobs at Backfills Human Resources

Customer Service Associate

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Experience: Not specified

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International Voice Process Agent

Airoli, Navi Mumbai

Experience: Not specified

INR 3 - 4 Lacs

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Backfills Human Resources

www.backfillshr.com

Human Resources & Staffing

Talent City

50-100 Employees

2 Jobs

Key People

John Doe

CEO
Jane Smith

Head of Operations

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International Voice Process Agent