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1.0 - 4.0 years
2 - 4 Lacs
Chennai
Work from Office
Hi All, Movate ( Formerly known as CSSCorp ) is hiring for International Voice Process. If you are interested or know someone who might be, feel free to reach out. Call: 94442 42401 WhatsApp your updated CV to the same number Location: Chennai - Ambit IT Shift: Flexible to night shifts Roles & Responsibilities: Proven ability to communicate through oral and written forms in English. Strong problem solving skills. Reasoning ability; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer literacy (knowledge of PC architecture. Win 3. 1, Windows Operating Systems and internet applications). Detail oriented with organizational skills and ability to multi-task. Strong command of the English language with strong conversational skills. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and computer products in English. Ability to remain calm under stressful situations.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Immediate Openings for multiple call centers across Bangalore. Walkin and get placed. Hiring for centers with no verification. Call Asma 9742626669 Owaiz 9108180134 Soha 8971458202 Ruksar 8951958202
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
We are hiring for International & Domestic Process International Fresher salary up to 25k in hand Exp Up to 45k CTC Domestic Fresher Salary up to 25k CTC Exp up to 35k CTC Excellent comms required. Share CV Ranjan 9162405862 Junaid 8178119337 Required Candidate profile Candidates with excellent English comms can apply. Work from Office only. Undergrads and Graduates all can apply. Should be comfortable with company norms. Immediate Joiners only. MNC hirings.
Posted 2 weeks ago
1.0 - 6.0 years
2 - 4 Lacs
Navi Mumbai
Work from Office
Job description Greetings from Sutherland!!! We are hiring candidates for International Voice Support Job Criteria: 1) Immediate joiners required Should be available to join ASAP. 2) Excellent verbal communication skills 3) Minimum 6 months of experience in an international voice process. 4) Fresher can apply. 5) Ability to handle real-time voice calls. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.5 to 4 LPA (varies based on candidate experience) Additional Information: Work from office one-way cab facility available. Work Location: Sutherland, Liberty tower, Airoli, Navi Mumbai. Selection Process: 1) HR Interview (Walk In) 2) SD Panel Interview 3) Voice Assessment Email: Mehjbin.khan@sutherlandglobal.com HR : - Mehjbin Khan- 9136559570 Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Posted 2 weeks ago
0.0 - 5.0 years
1 - 5 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Respond to customer inquiries via phone (voice) and email/chat (non-voice) Resolve customer complaints and provide accurate information Preferred candidate profile Fresher are welcomed interested candidate drop your cv on prashanshashivraj.mishra@techmahindra.com or contact on 9769547424
Posted 2 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
HI Warm Greetings from Rivera Manpower Services, Join a premium international process and build a rewarding career in customer support. Warm greetings from Rivera Manpower Services Hiring International Voice Process (Customer Support) Location: Bangalore CTC: Based on experience (up to 6.7 LPA) Call & Book Your Interview Slot: 7829336034 / 7829336202 / 9380300644 /8431721735 Eligibility: Graduates / Undergraduates Minimum 1 year of experience in international voice process (mandatory) Willing to work in US rotational shifts Immediate joiners or maximum 15 days notice period Roles & Responsibilities: Handle inbound and outbound voice calls for international customers Assist customers with queries, complaints, and service-related issues Provide accurate and timely resolutions ensuring a high level of customer satisfaction Maintain defined AHT (Average Handling Time) and meet quality benchmarks Document interactions and escalate complex issues where required Ensure adherence to SLA, CSAT, and compliance standards Communicate effectively with customers from a global client base
Posted 2 weeks ago
0.0 - 3.0 years
3 - 5 Lacs
Hyderabad
Work from Office
International Voice Process Hyderabad (Hitech City) Fixed CTC: 5.5LPA (Freshers: 5LPA) Shifts: Night shift (US/UK timings) Week Offs: Saturday & Sunday (Fixed) Transport: 2way cab (or 4,500 cab allowance if self-commuting) Eligibility Qualification: 10+2 / Graduation Strong written & verbal English C1/C2 level Experience Freshers with exceptional communication preferred Candidates with at least 1 year of international voice process experience Compensation Freshers: 5 LPA (32k takehome) Experienced: 5.5 LPA (36k takehome) Preferred Immediate Joiners Selection Process Virtual HR screening Written assessment / Versant Operational Manager interview Interested can drop there resume to : HR Sri Bhavya - 9603249587 ( Call / Whatsapp ) sribhavya.axis@gmail.com
Posted 2 weeks ago
0.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities **"Find Your Perfect Call Center Role with THE JOB FACTORY Bangalores Top BPO Jobs!"** THE JOB FACTORY is here to help! As Indias largest BPO recruitment company, we connect freshers and experienced professionals to leading call center jobs in Bangalore. Get quick placement, a competitive salary, and fantastic growth potential. - With THE JOB FACTORY, you apply once and gain access to multiple roles in the industrys top companies. Why wait? Apply now and join the best in BPO! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude For More Details Call : HR Pavithra R -9538804043 (call or whats app) Email id : . rjobfactory@gmail.com
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Customer service \ Sales (Only Voice) Location : Gurgaon/Noida Undergraduate with minimum 12 months of experience Salary - 36k Inhand Performance based incentives Both side cab | Rotaitional shifts & Offs Contact - Abhay 7678331542 Required Candidate profile Excellent Communication* Any industry experience will do (BPO Preferred) Any Education Any Location within Delhi NCR Immediate Joiner preferred
Posted 2 weeks ago
1.0 - 6.0 years
6 Lacs
Gurugram
Work from Office
Allowance Greetings, We are hiring Google Ads Digital Marketing Blended Support. Role- Blended Support Google Ads digital marketing Location : Gurgaon Eligibility : Graduate freshers OR experience of a minimum of 1 year in Google Ads voice or blended support. (No content and other backend or any customer support are eligible ) Salary - Fresher - 2.90 LPA Salary Experience: 6.50 LPA Should have C1 and above communication only 5 Days Working | Rotational shift Night Shift Allowance - 3,500/pm Free Meals Free Cab facilities or allowance 7500 monthly Immediate Joiners only Should have graduation degree or provisional certificate. UAN check mandatory. Interested or know someone who might? Share resume to below HR : HR Prachi 9871914067 HR Akshi : 9266541004 HR Neha:9266544856; HR Poonam:9871369992 HR Harshita :7303480079 HR Meadhavi :9958565900 HR Ritika 7042866648
Posted 2 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
Bangalore/Bengaluru
Work from Office
Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned. [DRISTY : 9513900441 ] RECRUITER CONSULTANT RIVERA MANPOWER SERVICES. Job Opening: Customer Support Executive Banking & Healthcare Process Location: Jakkur or Bellandur, Bangalore Company: Alorica Shift: 5 Days Rotational | 2 Rotational Offs Immediate Joiners Preferred --- Job Description: We are hiring Customer Support Executives for our Banking and Healthcare process. This is an excellent opportunity for freshers and experienced candidates looking to build a career with a global leader in customer experience solutions. Key Responsibilities: Handle customer queries via voice and/or non-voice processes. Provide prompt, professional, and accurate responses. Ensure high levels of customer satisfaction. Adhere to quality and compliance standards. --- Eligibility Criteria: Freshers & Experienced candidates can apply Excellent English communication skills (verbal & written) are mandatory Willingness to work in rotational shifts Immediate joiners only --- Compensation: Freshers: 3.2 LPA Experienced: Up to 4.5 LPA (based on experience) --- Benefits: One-way cab provided Transport allowance for the other way Flexible work location Jakkur or Bellandur --- If you're confident, customer-focused, and have great communication skills this is your chance to be part of a dynamic and growing team! Apply Now / Refer Someone! For more details, contact: [DRISTY : 9513900441 ] SWATHI: 8884496983 (***Please send us a message on whatsapp in case the numbers are busy***). Walkin Interviews are done on the daily basis. The candidates can visit our office by 10:30 AM at Rivera Manpower Services, Indiranagar. Location :https://share.google/FFRaOkv6dPRDeJBRe Dristy Recruiter Consultant Rivera Manpower Services
Posted 2 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
Gurugram
Work from Office
Greetings from People Staffing Solutions We are Hiring for US Voice/Chat Process Eligibility: Must have Superlative Communication Skills. Education - Undergraduate/Graduate Fresher or minimum 1 Year of experience in International Customer Services Candidate Must Be in Delhi NCR for Walkin Interviews Salary: Fresher - Upto 3.50 LPA + incentives Experience - Upto 6.50 LPA + incentives Perks&Benefits 5 days working Rotational shifts and offs Cabs facilites or cabs reimbursement 4000 Lucrative incentives For getting your interview schedule or more details, you can connect share your Cv on WhatsApp on below mentioned number. HR Antra - 7703891018; HR Gauri - 8178803527 HR Komal - 9311302758 HR Saloni - 8595962303 HR Saniya - 9315766488 HR Pallav - 9871190213
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Hiring for Voice Support Work from office Walk-in Interview UG freshers also can apply Domestic and international voice support Rotational shift & off Immedite joiners only Call : HR Prathiksha @ 9901192053 (call or whatsapp)
Posted 2 weeks ago
1.0 - 5.0 years
2 - 5 Lacs
Pune
Work from Office
The candidate would be responsible for handling Voice & Chat queries for the UK Home Broadband customers. They would be required to perform Voice tasks to mitigate areas of customer dissatisfaction, process failure and advisor failure by conducting a full investigation. Key accountabilities and decision ownership: Respond and resolve all customer interactions via voice channel, and identify appropriate service solutions, including upsell opportunities in an efficient and timely manner. Make a positive impression with the customer through every interaction, contributing to positive FCR with team and individual goals. Take ownership and follow up on issues to always achieve first call resolution and SLA targets Identify and communicate areas for improved efficiencies for customer service. Understand Vodafones vision and goals; demonstrate alignment to these in attaining the teams goals and in relationships with other people. Core competencies, knowledge, and experience: 1 to 5 years of relevant experience in customer service in an International inbound voice & Chat process. Candidates with an exposure to Upselling and Cross selling (Must) International Voice and Chat Background is a must. Basic Broadband knowledge would be added advantage. Responds constructively to change. Able to adhere to Vodafone processes and contributes to process improvements. Use knowledge of products, technology, processes, and systems to solve problems that impact our customers. Brings the customer experience into every decision; Acts as a customer champion and takes accountability for identifying and addressing underlying service issues. Education Graduate in any stream. Desired Profile: High levels of computer literacy Excellent verbal communication skills. Job Time: 24x7 (Rotational Shift). 5 Days working (rotational week-off) Must be flexible to attend training and OJT from office location Address : Cluster D,Wing 3, 4th floor Eon Free Zone, Kharadi, Pune - 411014 Walk in time : 10:00 Am to 12:30 ONLY POC : Amrita Singh Note : It is mandatory for all the candidates to carry a passport size photograph (soft copy)
Posted 2 weeks ago
1.0 - 4.0 years
0 - 3 Lacs
Pune, Bengaluru
Work from Office
Walk-In Drive at Infosys Join Our Growing Tech & Support Teams! Nagpur | 23rd & 24th July 2025 | 10:00 AM 1:00 PM Location: Infosys Limited, Nagpur SEZ (Full address below) We’re Hiring For: 1. Customer Service – Sr. Process Executive (Voice & Sales) Location: Bangalore | Type: Full-Time | Shifts: 24/7 Rotational (Majorly Night/Australian Shifts) What You'll Do: Handle domestic/international inbound calls with a strong focus on customer experience & inbound sales . Provide first-level resolution and upsell/cross-sell relevant services. Deliver empathetic and effective communication to build customer trust. Troubleshoot basic technical issues and escalate as needed. Record and manage interactions using internal systems. Stay updated on product knowledge and participate in regular training. Must-Haves: Excellent spoken English Prior customer support or inbound sales experience preferred. Willingness to work night shifts (starting around 1 AM) . 100% Work From Office – No hybrid/remote. Qualification: Any Full-Time Graduate 2. Service Desk Executive – IT Support (Voice/Chat/Email) Location: Bangalore | Type: Full-Time | Shifts: 24/7 (US Shift Timing) What You’ll Do: Resolve technical queries related to VPN, O365, Active Directory, drivers , etc., via calls, chats, or emails . Use tools like ServiceNow, Remedy, Control-M (if experienced). Handle tickets and provide effective L1 support. Assist users across various operating systems and support productivity tools. Follow escalation protocols and ensure timely resolution. Adhere to client-specific training programs and quality standards . Must-Haves: Strong communication skills . Prior experience in a Service Desk / IT Helpdesk role is a plus. Comfortable working in night shifts (US timings) . 100% Work From Office , No remote. Open to completing dedicated training programs as per project needs. Qualification: Any Full-Time Graduate Walk-In Drive Details Date: 23rd & 24th July 2025 Time: 10:00 AM – 1:00 PM Venue: Infosys Limited – Nagpur SEZ Co-Developer Plot No: 7, Sector Special Economic Zone, MIHAN Notified Area, Incubation Center, Ground Floor Nagpur, Maharashtra – 441108 What to Bring: Updated resume (hard copy) Valid ID proof (Aadhaar, PAN, etc.) 2 passport-size photographs Why Join Infosys BPM? Work with global leaders in tech, banking, and support services Competitive salary + night shift allowances + incentives State-of-the-art office environment and growth opportunities Access to world-class learning and upskilling platforms Fast-track onboarding for immediate joiners Ready to Build a Career with a Global Brand? Don’t miss this chance to be part of a high-performing team in one of India’s most trusted tech companies. Walk in with confidence, walk out with opportunity! Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd
Posted 2 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Graduate Fresher/Experienced (2020+) Fluent English is a must Salary: 22k + upto 9k quarterly incentives Performance bonus, insurance, client perks Hinjewadi, Pune Night shifts, 2-way cab 2 rotational week-offs Apply : Wp/Call HR Gaurav - 9325399945
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Noida, Kanpur, Lucknow
Work from Office
We are looking for Voice Blended & Chat Process - Inbound (International) who has prior experience in international UK/US/AUS voice process. Freshers are also welcome with good communication skills Job Location: Gurgaon CTC - Upto 20K Inhand - 45K Inhand + 10k Benefits (Depending on Experience & Skillset) Eligible candidates can connect with us at Call/ WhatsApp 9147047909 9147047908 7290845078 8882138273 5 Days Work from Office (Both side transport) Work Experience- 0-5 Years Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category International customer service Voice Working Conditions Flexibility to work in 24*5 shifts (5 days working) Education Skills - Graduate Undergrad & Post Graduate can Apply
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
We are looking for Voice Blended & Chat Process - Inbound (International) who has prior experience in international UK/US/AUS voice process. Freshers are also welcome with good communication skills Job Location: Gurgaon CTC - Upto 20K Inhand - 45K Inhand + 10k Benefits (Depending on Experience & Skillset) Eligible candidates can connect with us at Call/ WhatsApp 9147047909 9147047908 7290845078 8882138273 5 Days Work from Office (Both side transport) Work Experience- 0-5 Years Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category International customer service Voice Working Conditions Flexibility to work in 24*5 shifts (5 days working) Education Skills - Graduate Undergrad & Post Graduate can Apply
Posted 2 weeks ago
1.0 - 6.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Any Graduate with min.1 year of exp. into International Voice Process Customer support Process - Customer support voice process Night shifts [Both ways cab] PKG - Max.5.75 LPA Immediate joiners only Pl. call -6205633155
Posted 2 weeks ago
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