5420 International Voice Jobs - Page 15

Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Handle customer inquiries and resolve issues efficiently. Provide accurate information to customers. Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. Call Handling Etiquette Required Candidate profile Graduates with minimum 6-month exp Undergraduates with minimum 1-year of experience. Travel Process experience is mandatory Preferably customer service experience. Connect Ms. Sangeeta - 82402 45399

-Handle inbound and outbound customer calls professionally. -Address and resolve customer queries, issues, and concerns with empathy and accuracy. -Provide product/service information and support. -Maintain detailed records of customer interactions. Required Candidate profile Excellent verbal communication skills in English Strong problem-solving and active listening skills. Ability to work flexible shifts. A customer-centric attitude and willingness to go the extra mile.

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect-Ms Riya - 6398 009 438 Required Candidate profile Graduate/ undergrad Min of 6 month of experience Transport & GDS experience required Salary -27,000/CTC 23,200/ Inhand Cab as per international process 5 day working 2 day off rotation week off

Call us at the numbers below: Raveena: 703246318 Khushi: 87126 50628 Swathi: 8008582617 Archana: 7702008595 Non Voice Process Executive Shifts: 24/7 | 5 Days a Week Perks: 2-Way Cab | Incentives | Career Growth About the Role: We're looking for detail-oriented and analytical professionals to join our growing Content Moderation & Fraud Analyst team in a Non-Voice capacity. In this role, you'll be responsible for reviewing, analyzing, and taking action on content and user activity to ensure platform safety and compliance. Youll work behind the scenes to uphold community standards and prevent fraudulent activity, all while maintaining a high level of accuracy and discretion. Key Responsibilities: Review and moderate user-generated content to ensure adherence to platform guidelines Investigate and identify potentially fraudulent activity and escalate when necessary Collaborate with internal teams to maintain platform integrity and compliance Maintain accurate documentation of actions taken and findings Work effectively across rotational 24/7 shifts to ensure constant coverage What We're Looking For: Strong written communication and analytical skills High attention to detail and critical thinking abilities Willingness to work in rotational night shifts A proactive mindset with a focus on quality and compliance What You Get: Competitive salary with performance-based incentives Safe and reliable 2-way cab facility Learning & growth opportunities Friendly and supportive team environment

We have urgent requirements for INTERNATIONAL VOICE PROCESSES for a TOP MNC at Gurgaon. Salary Range: 35K to 45K inhand + Incentives & cab. Minimum 1 year of Customer support experience is mandatory. Looking for immediate to 7 Days Joiners. Looking for Graduate candidates. Sat & Sun are fixed off Should have excellent communication skills CONTACT IMMEDIATELY. ------------------------------------------- Senior HR Manisha - 9541651940 ( Call & WhatsApp your Resume) Email: manishadembi223@gmail.com NO CHARGES PLEASE REFER FRIENDS & COLLEAGUES

bulk hiring on - Us travel sales agents (PPC ) Salary - 60k +huge incentives experience minimum 1 year flight sales/ car rental / hotel booking / cruise sales agents voice process Amadeus is also mandatory Location - delhi / noida / gurgaon Required Candidate profile 5 days working / night shifts immedaite joiner only NO BACKEND / NO CCE drop cv on - 8512850830

Customer Service Representative - Voice Process Exp: Freshers - Graduation is mandatory or UG with min 6m exp in international voice process Location: Mumbai/Bangalore Shifts: US Shifts - Night shifts Job Description: Working Hours: • Shift will be in any of United States of America time zones • Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Overall Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile Prior international BPO work experience preferred • Freshers acceptable Interested Candidate can send there 'RESUME' in this below mention mail nischitha_a@trigent.com Or can also contact us on 6366478114

As Quality Assurance Analyst, You Will Coach CSRs/Tier 2s on quality of service to ensure proper procedures are being followed Complete Quality Assurance and coaching session reports on a weekly basis Provide floor support, which can include actively taking phone calls Attend and participate in meetings with supervisors and managers to review monitoring lists Attend and participate in partner and internal calibration meetings Research escalated issues and co-deliver coaching opportunities with Team Leaders and Operation Managers Report scripting problems or questions from callers to appropriate departments Distribute partner and company related correspondence to all CSRs/Tier 2 team members Perform other duties as assigned As Quality Assurance Analyst, You Have High school diploma or equivalent (required) 1 year of front-line contact center experience (preferred) 1-2 years of Quality Assurance experience (preferred) Intermediate knowledge of MS Excel, MS Word and MS Office (required) Ability to type 30 wpm minimum with accuracy Strong verbal and written communication skills, including spelling and grammar Excellent organizational and time management skills Ability to make fair and consistent judgments and decisions Ability to multi-task under high-pressure situations Ability to solve problems and offer suggestions in a positive and developmental manner Ability to listen attentively to use caller information to analyze and score CSRs/Tier 2 calls Ability to perform basic mathematical functions to ensure scoring accuracy Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds Availability to work a variety of shifts including early mornings, afternoons, evenings and holidays is required If interested, please share your CV at vennela.adepu@intouchcx.com

Walk-in interviews Hiring for fresher & experienced International process 5 days rotaional shifts 2 rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam/ 7428370506 - Ritu

# Work From Home Opportunity # - 6 month International Voice process Experience Required -Location : Ahmedabad -Rotational Shift -Excellent English communication Required

We are hiring for top notch MNC International Voice and Non Voice Rotational shift 5 days working Both side cab Salary for fresher up to 24k in-hand For experience salary up to 35k in-hand Contact HR Kaushik- 8847867657

Hiring for International CSR (Voice Process) Ahmedabad Location At Least 6 Month International Voice process experience required Fluent English Required Salary Upto 5.3LPA

Hiring for MULTIPLE BIG MNCS , Blended Process related to Social media Grad ( NO BE/B TECH ) can apply Gurgaon Salary- 24k in hand MIV 6000 5 days working/Both side cab 2 Roster off Night shifts Feel Free to contact on Anjali :9354911705 Required Candidate profile Candidates should have super excellent communication skills Candidates should be immediate joiner Candidates should be comfortable in Night shift and WFO Perks and benefits Bonus and MIV Incentives and Both side cab

Role- Quality Analyst Location- Pune Experience- 2 Years Immediate Joiners only Skills- BPO International voice experience only Quality analyst on papers is must Call auditing, QC tools Contact- 7742324144

Resolving customer queries over chat or voice Salary up to 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Manvi sharma -7017971683 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Diksha - 6350440945 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Hiring for MULTIPLE BIG MNCS , Voice Process related to E-Commerce industry Grad/UG can apply Gurgaon Salary- 20k in hand MIV 2500-3500 5 days working/Both side cab 2 Roster off Night shifts Feel Free to contact on Anjali :9354911705 Required Candidate profile Candidates should have super excellent communication skills Candidates should be immediate joiner Candidates should be comfortable in Night shift and WFO Perks and benefits MIV and Incentives Bonus and both side cab

Freshers or candidates with prior BPO/call center experience. Excellent English communication skills Willing to work night shifts and rotational offs. 5-day working, 2 days off. Immediate joining Two way cab Exp - 30k ctc Fresher - 26ctc

Freshers or candidates with prior BPO/call center experience. Excellent English communication skills Willing to work night shifts and rotational offs. 5-day working, 2 days off. Immediate joining Two way cab Exp - 30k ctc Fresher - 26ctc

Freshers or candidates with prior BPO/call center experience. Excellent English communication skills Willing to work night shifts and rotational offs. 5-day working, 2 days off. Immediate joining Two way cab Exp - 30k ctc Fresher - 26ctc

Freshers or candidates with prior BPO/call center experience. Excellent English communication skills Willing to work night shifts and rotational offs. 5-day working, 2 days off. Immediate joining Two way cab Exp - 30k ctc Fresher - 26ctc