Asst Manager / TL - International Chat Support - Gurugram - GO/JC/649/2025 Golden Opportunities

2.0 - 6.0 years

0 Lacs

haryana

On-site

The position of Assistant Manager / Team Leader - International Chat Support in Gurugram requires handling inbound and outbound customer chats for international retail clients. You will be responsible for responding to queries, complaints, returns, and product-related issues with speed and accuracy, ensuring a high level of customer satisfaction. It is essential to maintain a positive, empathetic, and professional tone with customers at all times. Documenting customer interactions in CRM systems and collaborating with internal teams for issue resolution are key responsibilities. Adherence to service quality and performance metrics is crucial for this role. To excel in this position, you must...

Posted 2 months ago

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