International Inbound Tech Sales Voice

Role Overview: Adeeba E-Services Pvt. Ltd. is looking for candidates to join their team for the UK/US Shift Inbound Tech Support Process. As a part of this role, you will be responsible for taking inbound calls related to printer, router, and antivirus issues from customers. Your main tasks will include diagnosing the problems, recommending suitable solutions, and selling technical support plans along with relevant software. Key Responsibilities: - Take inbound calls from customers facing printer, router, and antivirus issues - Diagnose the problems accurately - Recommend the best plan to resolve the technical issues - Sell technical support plans and relevant software to customers Qualifications Required: - Experience in outbound tech support for more than 6 months to 1 year - Ability to close calls effectively - Good convincing and sales skills Company Details: Adeeba E-Services Pvt. Ltd. is an International Contact center with operations in India and the US. Since its establishment in 2014, the company has focused on providing high levels of customer satisfaction and unmatched services. They offer IT-enabled support systems to offshore consumers and business entities, emphasizing trust, accountability, and reliability. Adeeba E-Services Pvt. Ltd. prides itself on being a one-stop platform for all customer solutions, delivering continual support and leveraging research and development to enhance productivity. If you are looking to be a part of a dynamic team and have the required experience in tech support, this opportunity at Adeeba E-Services Pvt. Ltd. might be the perfect fit for you. Contact Priyanka (HR) at 9804149788 for further queries. All your information will be kept confidential in accordance with EEO guidelines.,