International Customer Support (voice & Non voice)

As a Process Executive at our company located in Nungambakkam, Chennai, you will be responsible for handling voice or non-voice tasks related to US healthcare medical billing based on the assigned shift. In the day shift, you will be focusing on non-voice processes, while in the night shift, your role will involve voice processes. Your primary duties will include verifying patient insurance information, updating records accurately, communicating with insurance companies and patients to resolve billing issues, processing medical claims, ensuring timely submission, following up on unpaid claims, and managing accounts receivable. It is imperative that you maintain confidentiality and adhere to HIPAA regulations at all times. As a Trainee in this role, you will receive comprehensive training and will be entrusted with one or more of the aforementioned responsibilities. We are looking for candidates who possess a bachelor's degree in any stream, diploma graduates, or individuals with degrees including backlogs. Freshers or those with less than 1 year of experience in RCM or medical billing and coding are encouraged to apply. Proficiency in Microsoft Office applications and other computer skills is essential for this position. Additionally, candidates with proficiency in English typing and multitasking capabilities will be preferred. Strong English communication skills, attention to detail, and analytical abilities are key attributes that we are seeking in potential candidates. In this role, you will be expected to provide excellent customer service and support to patients and healthcare providers. If you meet the qualifications and are eager to kickstart your career in the healthcare industry, we welcome your application. Join our team and contribute to the efficient processing of medical billing while delivering top-notch service to our clients.,