International Customer Service Advisor

0 - 3 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be working at First Source in multiple Line of Businesses (LOBs) with different job roles and responsibilities. Here is a brief overview of the available positions: A) Sky Q Broadband Tech Support (UK Shift): - You will be providing technical support for broadband services in the UK Shift. - The work schedule includes 5 days working with 2 rotational offs. - A one-way free drop facility will be provided. - Freshers can expect a take-home salary of 23k, while experienced candidates with a minimum of 6 months in International Customer Support can earn up to 27k. - The location for this role is Brookfield. B) Sky Business Broadband/ Telecom Customer Support (Blended Process) (UK Shift): - You will be handling customer support for broadband and telecom services in the UK Shift. - The job entails 5 days working with 2 rotational offs. - Both-way cab facility and one-way free drop will be provided. - Freshers and experienced candidates with a minimum of 6 months in International Customer Support can earn salaries ranging from 23k to 27k. - The location for this position is Brookfield. C) Telstra Broadband/ Telecom Customer Support (Australian Shift): - You will provide customer support for broadband and telecom services in the Australian Shift. - The job includes 5 days working with 2 rotational offs. - A one-way free drop facility will be provided. - Freshers can earn a take-home salary of 23k, while experienced candidates with a minimum of 6 months in International Customer Support can earn up to 25k. - The location for this role is Brookfield. D) Economist UK Magazine Customer Support (Chat Process) (UK Shift): - You will be handling customer support for a UK magazine through chat in the UK Shift. - The work schedule consists of 5 days working with 2 rotational offs. - A one-way free drop facility will be provided. - Freshers and experienced candidates with a minimum of 6 months in International Customer Support can earn salaries ranging from 23k to 25k. - The location for this role is Brookfield. E) Now Chat First Source Anish & Arun Broadband Customer Support (Chat Process) (UK Shift): - You will be providing customer support for broadband services through chat in the UK Shift. - The job involves 5 days working with 2 rotational offs. - A one-way free drop facility will be provided. - Freshers can expect a take-home salary of 21k, while experienced candidates with a minimum of 6 months in International Chat process can earn up to 23k. - The location for this role is Brookfield. F) SKY SUV Upselling Voice: - This role involves upselling Sky SUV services with a requirement of good communication skills. - Graduates, undergraduates, and 10th pass candidates with freshers or experienced background can apply. - Freshers can earn a take-home salary of 21k, while experienced candidates can earn 23k. - The interview process includes HR, AMCAT, and Ops rounds. - Multiple batches with 20 candidates in each are scheduled to join on Dec 02nd/09th/16th. - The work location is at Brookfield. Additional Information: - All positions require candidates to have excellent communication skills. - Master graduates and B.E/ B.Tech freshers are not eligible for these roles. - The job types offered are Full-time for Freshers. - Benefits include health insurance and Provident Fund. - The work schedule may involve Monday to Friday with morning, night, and rotational shifts. - Performance bonus is applicable. - Language proficiency in English is required, and Hindi is preferred. - The work location is in person at Brookfield. For more details or queries, you can contact the employer at +91 8073124512.,

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