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International Chat Executive

1 - 4 years

2 - 4 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Excellent communication skills, written and verbal
  • Listening skills - being attentive, patient and listening without interrupting
  • Objection handling skills - Ability to think of possible alternatives for a situation and anticipate potential obstacles
  • Being persuasive and diligent
  • Achievement Orientation. Takes responsibility and stays focused on self-performance
  • Ability to work within a team and building relationship with customers and team members
  • Listens and responds appropriately to other team members’ ideas
  • Problem Solving Skills. Build a logical approach to address problems.
  • Basic levels of computer proficiency
  • Working knowledge of MS Office applications like Word & Excel
  • Experience of working in live chat processes or customer services or Telecoms industry (Mandatory)

Experience with Upselling / Proactive Sales on live chat (Mandatory)


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Tech Mahindra
Tech Mahindra

Information Technology & Services

Noida

125,000+ Employees

1071 Jobs

    Key People

  • CP Gurnani

    Managing Director & CEO
  • Vivek Agarwal

    Global Head - Strategy and Marketing

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