International Calling Process

Ø Manage large amounts of inbound and outbound calls in a timely manner.

Ø Obtains client information by answering telephone calls, interviewing clients and verifying information.

Ø Follow communication “scripts” while handling different topics.

Ø Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

Ø Seize opportunities to up sell products when they arise.

Ø Build sustainable relationships and engage customers by communicating the extra mile.

Ø Keep records of all conversations in our call center database in a comprehensible way.

Ø Frequently attend educational seminars to improve knowledge and performance level.

Ø Meet personal/team qualitative and quantitative target.

Facilities:

Ø Allocation of the accommodation for all employees who belongs to other cities.

Ø Adequate transportation facilities shall be provided to all women employees to dropping at their residence.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person