International Calling Process

Job Description: You will be working in an international call center environment, where you will have the opportunity to interact with customers from around the world. Your role will involve handling inbound or outbound calls, addressing customer queries and providing excellent customer service. Key Responsibilities: - Answering incoming calls and responding to customer inquiries - Making outbound calls to follow up on customer issues or sales inquiries - Resolving customer complaints and escalating issues as needed - Providing information about products or services - Maintaining customer records and updating information in the system Qualifications Required: - Good communication skills in English - Ability to work in a fast-paced environment - Strong customer service orientation - Basic computer skills - Willingness to work in rotational shifts (Note: No additional details about the company were provided in the job description),