11301 International Bpo Jobs - Page 24

WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat / voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/ WhatsApp - HR Abhishek @ 9639871135 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs. UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits Cab facility 5.5Day working EPF

Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 3years+ experience as Process Trainer in International BPO Immediate joiners Shifts 24*7 6 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8115242149 or mail their cv at archil.rathore@im.ocubeservices.com

INTERESTED CANDIDATES CAN CALL ON HR Naveen - 6366003486 Job Description!!!!!!!!!!! - Greetings from Sutherland! Currently we are hiring for International Semi voice process for Freshers and experienced both!!! Role & responsibilities An Voice Job is a job where the executives are assigned to handle the voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Preferred candidate profile: *Must be fluent in English *Excellent Communication can Apply *Candidates should reside under the radius of 25 kms are eligible . * Experienced can apply. *Both Undergraduate and Graduate can apply. *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Assessment & Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply ,Needed Immediate Joiners only. *No virtual Interview is available *Out of station candidates are Strictly not eligible *Pursuing education candidates are strictly not eligible NOTE- NO WORK FROM HOME Perks and benefits You'll develop your emotional intelligence. You'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. ONLY FOR THE CANDIDATES WHO ARE GOOD AT ENGLISH COMMUNICATIONS CAN APPLY FOR THE OPPORTUNITY. * Interview Rounds 1. HR 2. Assessment 3. Operations Note: 1 ) No Virtual interview & ONLY FOR Immediate joiners. 2) Minimum Experienced of at least 8 months into international voice process are eligible. Address: Sutherland, 7th floor, Divya Sree building, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089. Interested Candidates can come down for Walk-in for Interview and Mention My name Naveen HR on top of your resume Call me prior before coming for a walk In Interview to schedule the Interview. Carry your two copies of Resume. "Sutherland never requests payment or favors in exchange for job opportunities".

We are Hiring International Inbound Sales Executives sec 63 Noida 10 Yrs Old company HC 40 + Required Agents for US Inbound Sales Process - US international voice for router support inbound for routers and orbis - candidates from US / UK / Australian Process can apply - Min. exp 1 year in any international voice process cabs to all females candidates, but for males it's subject to availability. ( within 20 km radius) / cab allowance Rotational Shift ( 8 PM to 8 AM ) Salary - 20k- 35k +Incentives Drop your cv 8174083320 | Shubhangi

Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Ability to analyze data, track KPIs, and drive performance. High attention to detail and a commitment to quality and compliance. Ability to work in a fast-paced and dynamic environment. Contact Hiring Manager Mallik @ 7259027282 / 9900024811 / 9686682465 / 7760984460

Job Alert! *Urgent Job Opening: Chat and Voice Process* - Location: Thane (Work from Office) - Excellent communication skills required - Open to freshers (HSC graduates) and experienced candidates *Salary:* - Freshers: up to 20,000 - 1+ year experience: up to 25,000 (Chat), up to 27,000 (Voice) *Shifts:* - 24/7 shifts with 2 rotational days off *How to Apply:* - Share resume on sujata@careerguideline.com - Call Sujata at 7738115585 - Walk-in for an interview at Thane location *Required Tests:* - AMCAT - HR - OPS - Versant *Immediate Joining Required*

Job description Hiring: US Voice Process Customer Support (US Healthcare) Location: Bangalore (Work from Office) Shift Timings: US Rotational Shifts (24x7) Working Days: 5 Days a Week (2 Rotational Offs) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in International Voice - Customer Support Freshers with excellent communication skills can also apply Only Graduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure Salary: Freshers- Up to 3.5 / Exp- Up to 4.25 LPA contact no call & whatsapp Hr varsha 9251688428 share cv on varsha.glorious@gmail.com

Were Hiring at Cogenthub! Location: Kolkata Role: Associate – International Voice Process We're looking for passionate individuals with excellent communication skills in English who are ready to grow and make an impact. What's in it for you? Competitive salary up to 28K CTC One-sided cab facility 5 working days with rotational week-offs Flexible shifts between 1:20 PM – 2:30 AM (9-hour shift) Lateral career growth for top performers What we need from you: Strong English communication skills Comfortable with rotational UK shifts Immediate joiners preferred Experience in international voice or sales process is a big plus Interested? DM me or drop your CV to HR Puja: +91 9230998538 Let’s build something great together!

JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- CTC: 30,000 to 40,000 (based on experience and last drawn salary) Job Responsibilities: Respond to customer inquiries via chat and email Weekly Off: Two rotational days Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow

Interested candidates can share their cv on 9136733588 - Khushi *Note* Please don't call Work location - Ghansoli No relocation, hiring for Navi Mumbai only Process and requirement - International process for visa 80% voice 20% mail Shift timings - 5:30 to 6:30am Any 9hrs of shift, 1 rotational off and Sunday fixed off One way drop - Female 10pm to 5am - Male 12am to 5am International experience mandatory Offer letter, salary slip and experience letter mandat. Rounds of interview - HR Email assessment Ops *Limited openings*

Job description Roles And Responsibilities- 1. Analyze and solve customer queries through calls. 2. Assist execution and implementation of process improvements in the CRM team in consultation. 3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately. 4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers. 5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction. 6. Provide splendid customer services to customers in a friendly and courteous manner at all times. 7. Have sufficient knowledge about the products and services and respond to all inquiries accordingly. 8. Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls or customer service. Required Candidate Profile- 1. Should possess excellent verbal and written communication skills. 2. Should be customer oriented and team 3. Freshers/Experienced can apply(0-3 yrs). 4. Work Location: Ocube,H33 Noida Sector-63 5 Candidates should be okay with the Work from Office role. 6. Should be comfortable with night shifts. 7. UG/Graduate/PG can apply 8.6 Days Working Salary Range- 3.5 LPA to 4 LPA + Variables based on performance Working Model : 24*7 (work from Office) Location : Noida Sector 63 Please whatsapp your resume to Raghav - 9643762062 for further details

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 6.5L.P.A + Incentive US SHIFT IMMEDIATE JOINERS ONLY UG FRESHERS ALSO CAN APPLY For more information please call smitha - 9880964847 /9880952642 (WhatsApp / call) Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. Regards Smitha HR TEAM

Handle outbound/inbound calls for the US Energy process. Provide information, assist customers, and ensure issue resolution. Mon to Fri Working Attractive Incentives & Growth Opportunities Call or Whatsapp HR Paramita @9123349846 Required Candidate profile Min 1 year in International BPO preferred; Fresher’s with excellent communication skills also eligible Must have excellent spoken English and interpersonal skills Willingness to work in 7:30pm –5am Perks and benefits Pick-up & Drop Fixed Week Off (Sat & Sun) Paid off

SUMMARY We are hiring a customer support executive for one of our leading clients Location- Bangalore Fresher or Experienced Qualification- Graduate Job Description- Eligibility Criteria- Should have good communication skills We need people with strong problem-solving skills Should be ready to do work from office The candidate must be fluent in Telugu &Hindi Salary - NTH: 17k + 58k Variable pay Shift- Day shift Week off- Sunday off Mode of Interview- Virtual/ Telephonic Requirements Eligibility Criteria- Should have good communication skills We need people with strong problem-solving skills Should be ready to do work from office The candidate must be fluent in Telugu & Hindi Benefits Benefits Salary - NTH: 17 + 8k Variable pay Shift- Day shift Week off- Sunday off

Hiring Now: International Voice Process | Chat | Blended Support Location: Gurgaon Shift: Rotational (24x7) | 5 Working Days | 2 Week Offs Immediate Joiners Preferred Open Positions International Voice Process Blended Process Chat Support Eligibility Criteria Graduate / Undergraduate (Freshers & Experienced up to 5 years) Excellent English Communication (Written & Spoken) Willingness to work in Rotational Shifts Key Responsibilities Handle international client queries (Voice / Chat-based) Deliver high-quality and timely resolutions Maintain customer satisfaction and professionalism Salary & Benefits In-hand Salary: 15,000 45,000 per month Incentives: Performance-based Transport: Company Cab Services Provided Other Benefits: PF, ESI, and more Why Join Us? Global exposure (UK, US, Australia clients) Career growth in a dynamic and supportive environment Client-Funded Hiring | No Charges Apply Now – Immediate Joiners Welcome! Share your updated resume with our HR team: HR Contact Numbers: Khushi: 9389460353 Afreen: 6206077869 Gayathri: 7550109302 Tabitha: 7338927441 Bhoomika: 7975307625 No Registration or Placement Charges Don’t Miss Out – Secure Your Spot Today!

*Position: Technical Support Officer Voice (International Process)* Salary:-up to 37,000 in-hand + Incentives + Appraisals + Cab Facility Eligibility Criteria: Graduate or Postgraduate (No current students) Minimum 18 months of exp in any international Techical support ( any Graduate can apply ) Strong English communication skills LOCATION - NOIDA ( BOTH SIDE CABS ) Key Responsibilities: Voice-based Technical Support for international customers Networking, troubleshooting, and resolution Internal team collaboration *Contact - HR RAHUL ( 9289947801) WhatsApp and call*

Hiring for International Customer Service Location - Noida & Gurgaon 5 Days working Rotational shifts & offs 2 way cabs Lucrative incentives Free meals* Grad & UG both can apply Fresher can also apply Hansika - 9779403372 Shantanu - 8800256129

Graduate/HSC Fresher with Excellent communication skills. Qualified Technical or Hotel Management Degrees are not eligible. Any BPO Experience with complete documents available will be added advantage. Night shift allowance Rotational shift predominantly night shifts Any 2-week offs Full-time Students Not Eligible Night home drop Self-Travelling & Out of boundary Not Eligible Walk-in Interview

. Job Responsibilities Make high-volume outbound calls Qualify leads, pitch products/services, negotiate pricing, and close deals Maintain accurate records in CRM and assist with pipeline reporting Meet/exceed daily, weekly, and monthly KPIs Collaborate with team leads and managers for feedback and optimization Minimum Qualifications Minimum 1 year of experience in international sales Strong proficiency in CRM tools Excellent communication , negotiation , and crosscultural interpersonal skills Proven ability to meet or exceed sales targets in international markets Compensation & Benefits Fixed shift timings with fixed weekly offs predictable work schedule Lucrative incentives based on performance Opportunity for immediate joining Skill development and progression within a cross-functional global sales environment How to Apply Interested candidates can submit their updated resume or connect on 9870164627 - Khushboo

Accounts payable/ Account receivable- BPO AR: Review the related retailer invoice AP: Review the associated brand pay-out Cross-check with the corresponding cash payment record to verify resolution status Document any discrepancies 27k CTC

Experience: Minimum 1 year on paper experience required as Quality Manager International BPO - Voice process experience is mandatory Experience in a sales process will be added advantage.

**Hiring for Multiple Processes Immediate Joiners!** Hello Job Seekers, Were back with exciting opportunities! **Openings for:** Travel Process Customer Service Chat/Blended Process Medical/Healthcare Billing Banking Process/Bank Payroll **Requirements:** HSC/Graduate Freshers & Experienced both can apply Excellent English Communication Skills Willing to work 24x7 shifts (2 rotational offs) **Salary:** Up to 42K + Incentives **Job Locations:** Thane / Navi Mumbai / Mumbai **Perks:** Easy selection process Immediate joining Walk-in or Virtual interviews available Apply Now & Grab the Opportunity! Interested Candidates share resume on pallav@careerguideline.com OR Contact Hr Pallav 72768 25565 If you have any references your friends, colleague or family share their profile or number as well Happy job hunting!!!

Need experience with min 1yr of international voice/ chat exp on paper Grads/ UGs Salary up to 30.5k + incentives + variables Both sides cab or allowance Location- Gurgaon Work from Office Excellent comms & written skills Call: HR Ritika 9289133009 Required Candidate profile US Telecom chat process, 40wpm required

Experience: Minimum 2+ years on paper experience required as Team Lead B2B/B2C Sales Experience required International BPO experience required

Job description Greetings from Trigent Software!! Candidate with excellent communication skills are higly preferred. Role: Internation Customer Service Mode of Work: Work from Office Experience : 0 - 6yrs Location: Bengaluru (Bellandur)/ Mumbai Working Days: 5 days Shift: Rotational ( Including Night Shifts ) Qualification: 10+2/ Any Graduate/ Any PG Salary : 3 LPA - 5 LPA Cab: Pick and Drop will be provided Notice : Immediate/ 15days Notice Roles & Responsibilities: Job Description: Working Hours: Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Overall Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimise customer complaints and escalations by providing exceptional service and call control Working Hours: Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) NOTE: Project is only till 15-Dec-2025, once the project is over the resources will be laid off from the services.