Please note our shift timings are from 1:30 pm to 11:30 pm. Make outbound customer calls to promote and sell our product. Generate and classify new qualified leads, generate a database, and develop new business opportunities. Encourage customers to buy services and products using a prepared script to reference essential parts of the company's offerings. Go off-script when necessary to build a relationship with customers or answer any questions they have not addressed in the script. Responsibilities Manage large amounts of inbound and outbound calls promptly Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in an understandable way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Qualifications Fluent speaker of English Language. Strong phone and verbal communication skills and active listening. Familiarity with CRM systems and practices. Customer focus and adaptability to different personality types. Ability to multitask, set priorities, and manage time effectively.

More Jobs at Aspiris Lead Flow Pvt Ltd

International BPO Executive

Kidwai nagar, Kanpur

Experience: Not specified

INR 1 - 12 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Aspiris Lead Flow Pvt Ltd

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

International BPO Executive