Job Title: Customer Support Executive – International BPO/KPO (Ahmedabad) Location: Ahmedabad, Gujarat Job Type: Full-Time | Night Shift / Rotational Shift Industry: BPO / KPO / ITES Experience Level: 0–3 Years Work Mode: On-Site / Hybrid (Based on employer policy) Job Summary: We are hiring Customer Support Executives to handle voice/email/chat-based support for international clients. Ideal candidates will have strong communication skills, a customer-first attitude, and the ability to handle queries efficiently in a fast-paced environment. Freshers with excellent English communication are encouraged to apply. Key Responsibilities: Handle inbound/outbound calls, emails, or chats from international customers. Resolve customer queries related to products, services, billing, or technical issues. Maintain a high level of professionalism and empathy with customers. Follow standard operating procedures and quality guidelines. Document all interactions and escalate unresolved issues as needed. Meet performance metrics including response time, quality scores, and customer satisfaction. Qualifications: 12th Pass / Any Graduate / Undergraduate Excellent verbal and written communication skills in English Willingness to work in night shifts and rotational shifts Basic computer skills with the ability to multitask Prior BPO/KPO experience is preferred but not mandatory Preferred Skills: Fluency in English (Neutral/US Accent preferred) Active Listening & Problem-Solving Customer Handling & Objection Management CRM Tools Knowledge (e.g., Zendesk, Salesforce, Freshdesk) Email Etiquette & Chat Support Time Management Empathy & Patience Multitasking Team Collaboration Adaptability to Different Time Zones Benefits: Fixed salary with incentives Night shift allowances Paid training provided Growth and promotion opportunities Employee-friendly work culture Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹650,000.00 per year Schedule: Day shift Application Question(s): Are you comfortable working night shifts or rotational shifts? How many years of experience do you have in international BPO/KPO or customer support roles? 0 (Fresher) Less than 1 year 1–2 years More than 2 years Rate your spoken English communication from 1 to 5 (5 being fluent). Are you based in or willing to relocate to Ahmedabad? Do you have experience using CRM tools (like Zendesk, Salesforce, etc.)? What is your expected monthly salary (INR)? What is your notice period or earliest joining availability? Work Location: In person

Job Title: Customer Support Executive – International BPO/KPO (Ahmedabad) Location: Ahmedabad, Gujarat Job Type: Full-Time | Night Shift / Rotational Shift Industry: BPO / KPO / ITES Experience Level: 0–3 Years Work Mode: On-Site / Hybrid (Based on employer policy) Job Summary: We are hiring Customer Support Executives to handle voice/email/chat-based support for international clients. Ideal candidates will have strong communication skills, a customer-first attitude, and the ability to handle queries efficiently in a fast-paced environment. Freshers with excellent English communication are encouraged to apply. Key Responsibilities: Handle inbound/outbound calls, emails, or chats from international customers. Resolve customer queries related to products, services, billing, or technical issues. Maintain a high level of professionalism and empathy with customers. Follow standard operating procedures and quality guidelines. Document all interactions and escalate unresolved issues as needed. Meet performance metrics including response time, quality scores, and customer satisfaction. Qualifications: 12th Pass / Any Graduate / Undergraduate Excellent verbal and written communication skills in English Willingness to work in night shifts and rotational shifts Basic computer skills with the ability to multitask Prior BPO/KPO experience is preferred but not mandatory Preferred Skills: Fluency in English (Neutral/US Accent preferred) Active Listening & Problem-Solving Customer Handling & Objection Management CRM Tools Knowledge (e.g., Zendesk, Salesforce, Freshdesk) Email Etiquette & Chat Support Time Management Empathy & Patience Multitasking Team Collaboration Adaptability to Different Time Zones Benefits: Fixed salary with incentives Night shift allowances Paid training provided Growth and promotion opportunities Employee-friendly work culture Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹650,000.00 per year Schedule: Day shift Application Question(s): Are you comfortable working night shifts or rotational shifts? How many years of experience do you have in international BPO/KPO or customer support roles? 0 (Fresher) Less than 1 year 1–2 years More than 2 years Rate your spoken English communication from 1 to 5 (5 being fluent). Are you based in or willing to relocate to Ahmedabad? Do you have experience using CRM tools (like Zendesk, Salesforce, etc.)? What is your expected monthly salary (INR)? What is your notice period or earliest joining availability? Work Location: In person

Experience in flight and car rental reservations/Hospitality Strong communication skills – C1/B2 English level Comfortable with rotational shifts (24×7) Graduate / Undergraduate in any stream Willing to work 5.5 days/week Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person