International Call Quality Auditor NLB Services

1.0 - 6.0 years

3 - 6 Lacs

gurugram

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Quality Analyst Location-Gurgaon Noida Please share your cv at surbhi.malhortra @nlbtech.com Manage and implement quality processes Collaborate with service delivery teams, to implement quality improvement initiatives Ensure process meets and exceeds Quality & Related KPI Conduct error root cause analysis, present findings, and recommendations to the stakeholders Training needs identification, Conduct Training/Audit and Up skill resources Facilitate Quality and Compliance team to perform various audits and follow ups based on the observations highlighted Study the process, identify, and implement process improvement initiatives through projects Support cross location teams Experience and Des...

Posted 1 day ago

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International Call Quality Auditor NLB Services

1.0 - 6.0 years

3 - 6 Lacs

gurugram

Work from Office

Quality Analyst Location-Gurgaon Noida Manage and implement quality processes Collaborate with service delivery teams, to implement quality improvement initiatives Ensure process meets and exceeds Quality & Related KPI Conduct error root cause analysis, present findings, and recommendations to the stakeholders Training needs identification, Conduct Training/Audit and Up skill resources Facilitate Quality and Compliance team to perform various audits and follow ups based on the observations highlighted Study the process, identify, and implement process improvement initiatives through projects Support cross location teams Experience and Desired Skills Experience in quality assurance management...

Posted 2 weeks ago

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International Call Quality Auditor NLB Services

1.0 - 6.0 years

4 - 5 Lacs

gurugram

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Job Title: International Call Quality Analyst Location: Gurgaon, Sector 59 Job Type: Full-Time Shift Timings: US Shift (Night Shift) Working Days: 5 Days Working (Rotational Week Offs) Joiner Requirement: Immediate Joiners Preferred Looking for a detail-oriented and experienced International Call Quality Analyst(Banking experience preferred) to join our dynamic team in Gurgaon, Sector 59 . The ideal candidate should have a minimum of 1 year of experience in an international banking voice process , and must be comfortable working in US shift timings with rotational working days . Key Responsibilities: Monitor and evaluate inbound and outbound calls for quality assurance and compliance with pr...

Posted 2 weeks ago

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Quality Analyst Imaginators Try Going Beyond

4.0 - 6.0 years

4 - 6 Lacs

noida

Work from Office

Profile- Quality Analyst Location- Noida Exp-3.5+yrs Package- min 5LPA -7LPA skill- Performing ATA Reports, Preparing Dashboards, Voice+Chat Audits, Change Request ,Service Requests. Anushika 9211073262 anushika.imaginators@gmail.com

Posted 1 month ago

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Internal Auditing Executive EFS Logistics India Private Limited

4.0 - 7.0 years

3 - 5 Lacs

kochi

Work from Office

Roles and Responsibilities: Plan, execute, and complete internal audits for operational, financial, and compliance areas within freight forwarding. Review import/export documentation, customs clearance papers, shipping bills, airway bills, and other logistics records for accuracy and compliance. Ensure adherence to GCC trade regulations, VAT compliance, and company policies. Audit freight invoices, vendor bills, and customer billing to detect discrepancies and ensure accuracy. Identify process gaps and recommend internal control improvements. Collaborate with finance, operations, and documentation teams for effective audit processes. Prepare clear, concise, and accurate audit reports for man...

Posted 1 month ago

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