Job
Description
About the job: Key Responsibilities: A. Student profiling & initial counseling: 1. Engage with prospective students via calls, virtual sessions, and online groups (WhatsApp, Telegram, etc.). 2. Understand students' academic background, career aspirations, and financial situations. 3. Explain program benefits, scholarship opportunities, course options, and long-term career prospects. 4. Assess student eligibility and match them with suitable academic programs and universities. 5. Provide tailored guidance based on conversations and individual student needs. B. Application guidance & document collection: 1. Guide students through the university application process step by step. 2. Assist in preparing and reviewing required documents, including SOPs and application forms. 3. Ensure timely collection and verification of academic and identity documents. 4. Maintain accurate and complete student profiles with consistent follow-ups. C. Offer Letter & Admission Confirmation 1. Coordinate with universities to secure offer letters. 2. Clearly communicate offer letter details, including scholarships, course structures, and fee information. 3. Ensure students and guardians complete admission acceptance formalities within deadlines. D. Financial counseling & fee guidance: 1. Advise students and parents on financial commitments, including tuition, living costs, travel, and other expenses. 2. Explain payment schedules, accepted payment methods, and required documentation. 3. Address queries related to affordability and payment plans. E. Relationship management: 1. Serve as the single point of contact for students from enrollment until arrival. 2. Maintain regular, proactive communication to keep students engaged and supported. 3. Facilitate participation in pre-arrival coaching and orientation programs. 4. Foster strong relationships to ensure student satisfaction and retention. F. Expectation management & continuous support: 1. Set clear expectations about program benefits, addressing gaps between initial promises and actual services. 2. Provide transparent communication to prevent misunderstandings. 3. Motivate students to remain engaged and contribute positively. G. Problem-solving & escalation handling: Proactively identify and resolve student concerns. Collaborate with internal teams (sales, visa, services) for quick resolution of issues. Take accountability for delivering a seamless student experience. H. Pre-departure coordination: 1. Provide essential information on travel, airport pickups, cultural adaptation, and accommodation. 2. Organize virtual or in-person pre-departure briefings. 3. Coordinate with logistics, university orientation teams, and accommodation providers for a smooth transition. 4. Prepare students for handover to the student affairs team upon arrival. I. Visa & documentation support: 1. Assist students with visa application processes, including document preparation and interview readiness. 2. Coordinate the issuance of offer letters, admission letters, and supporting documents. 3. Track visa approvals and assist with travel planning. J. Reporting & feedback: 1. Maintain detailed, up-to-date records of each student's progress. 2. Provide regular updates to internal teams and leadership on student engagement, conversions, and issues. 3. Share feedback to continuously improve processes and enhance the student experience. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 5,00,000 - 7,00,000 /year Experience: 1 year(s) Deadline: 2025-06-26 23:59:59 Skills required: Sales Other Requirements: 1. Admissions counseling. 2. Sales and account management. 3. Key account management. 4. Empathy and service orientation. 5. Strong communication and relationship-building. About Company: We are a new-age recruitment platform for the top engineering talent in India. We use top professionals as scouts to help companies find the right candidate.
