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8 Job openings at Intelliserve Konsulting Pvt Ltd
Product Owner - Service Now

Gurugram, Haryana, India

10 years

Not disclosed

Hybrid

Full Time

As a Product Owner managing our Enterprise Services (ES) Request & Workflow platform, currently managed within ServiceNow, you’ll be responsible for driving the vision for enhancing the employee support experience for ES customers in the organization. This domain is instrumental in delivering exceptional employee service experiences by embracing technology and innovation without compromising a people- first mindset. You will work in an Agile environment to deliver Initiatives with measurable value and business outcomes. Stakeholder management is pivotal for this role, as you will often partner with customers to articulate the “What” and “Why” that drives your feature roadmap priorities and how you will collectively measure success over time. Additionally, you will regularly work with your development Squad to deliver the “How” to bring your roadmap to life. What You'll Bring · Bachelor’s degree required· 10+ years’ experience working as a Product Owner, Product Manager, ServiceNow SolutionConsultant, or related field at a director level.· Strong understanding of service management, business operational processes, and workflow management – ServiceNow subject matter experience preferred, or 5+ years’ focused experience in a related Saas product(s), as well as an understanding of core business services such as Procurement, internal Finance support, and more. A plus if you have experience with enterprise systems in these domains such as SAP and Coupa.· Proven experience leading large-scale program transformations, encompassing both process optimization and technical implementation.· Proficiency in Agile methodology, experience in Atlassian stack (i.e. JIRA) or related tools· Strong understanding of emerging technologies, especially GenAI to elevate the customer service chat and self-service experience· Background in Consulting industry a plus· Management experience a plus YOU’RE GOOD AT · Partnering with multiple roles across the organization, offering a customer-focused mindset and proven ability to translate business goals into a feature-driven Product Roadmap· Defining and communicating Objectives and Key Results (OKRs) to align technical product initiatives with organizational goals, effectively articulating the value proposition of proposed work to leadership teams, securing buy-in, and driving strategic decision-making· Inspiring the “art of the possible”, driving innovation and continuous improvement aligned tomarket trends· Digital Transformation through functional process and workflow design in a global environment, aligning your Enterprise Services Request & Workflow Management capabilities with our broader cross-functional service vision to enhance the end user experience for requesting and consuming services/support· Communicating clearly and effectively, both written and verbal, to collaborate in a global environment· Engaging in continuous discovery (i.e., surveys, interviews) to better understand and anticipate customer needs· Maintaining an Enterprise, holistic view of challenges across customer segments to promote scalable, long-term solutions in favor of “quick fixes” – in some cases requiring hard tradeoffs according to the value, cost, and speed of delivery· Collaborating with your development squad to translate roadmap Initiatives into actionable Epics and Stories, advocating for scalable and realistic delivery timelines· Articulating the evolving priorities and desired business outcomes for the Quarterly Business Review (QBR) process, while also tracking and articulating key results targeted in previous quarters· Public speaking and influencing senior and executive leadership, especially to ‘de-mystify’complex, nuanced topics to drive the right decisions for the organization.

Experience Designer

Gurugram, Haryana, India

4 years

Not disclosed

Hybrid

Full Time

What You'll DoWorking with diverse sets of clients across domains and industries. Leading the design and prototyping of digital products—websites, apps, and beyond—at all levels of fidelity.Collaborating with researchers, engineers, business consultants, and other designers to create world-class work.Conducting user research, communicate findings, translate insights into great new experiences.Envisioning new, novel experiences beyond what is expected—pushing the envelope beyond screens towards the edge of interaction and technology.Broadening your skill set beyond your core abilities—which might include project management, client relationship management, and/or technological skill development.Mentoring and leading members of the team in human-centered design and the field of UI design to develop talent, provide direction, and oversee output and projects.Leading large complex projects as a project manager. What You'll Bring8+ years in Experience design role or relevant professional experience.4+ years of experience in a client-facing consulting and leadership role.A degree in graphic design, interaction design, human-computer interaction or other relevant field, or equivalent experience. Advanced degree preferred.An outstanding portfolio of work demonstrating strong human-centered designcapabilities across a diverse range of projects. Expert knowledge with at least 5 of the following tools or technologies:SketchInVisionFigmaPrinciple, Framer, or other similar prototyping toolsHTML & CSSJavaScriptInDesignAfterEffects

Finance Analyst - GL

Gurugram, Haryana, India

2 years

Not disclosed

On-site

Full Time

Organization: Leading Global Management Consulting Organization(Big 3) Business Title: Analyst- GL Location: - Gurugram Experience: - 6 months to 2 Years of corporate experience Post Qualification or 2-4 Years of Full time MBA Qualification(Must have ):- Qualified CA POSITION SUMMARY This role will be part of the GL Accounting team of the India Finance Team and is central to key accounting activities of the company. The incumbent will be responsible for activities for monthly closing, payroll accounting, review of trial balance and related schedules, variance analysis and related reporting to group companies, general accounting as per various GAAP standards, support various audit, assessments and GST returns. The incumbent will play a proactive role in identifying and addressing areas for improvement to the local accounting processes to gain efficiencies. WHAT YOU'LL DO Monthly Closing – Responsible for smooth and timely monthly closing activities of company.Co-ordinate with various users for collecting the required schedules and information for monthly closing. Preparation of monthly variance analysis of trial balance and ensuring all schedules are prepared and reviewed. correctly. Review P&L expenses and check for the correctness. General Accounting - Ensure that accounting is in compliance with Ind AS for India stat entity, US GAAP for group reporting and as per management reporting for CS statement. Ensure that the database maintained is as per requirement of local laws, audit requirements, and recent amendments. Audit –Responsible for providing required schedules during statutory and tax audit. Will also be responsible for preparation of notes to accounts. Co-ordinate with various users for collecting the required schedules and information for Audit. Prepare variance analysis for profit and loss and balance sheet schedules. Also will be responsible for maintaining the IFC control evidences. Payroll Accounting – Responsible for overall payroll accounting, expat accounting and preparation of various schedules for payroll. FEMA compliances for expat invoices. Payroll related GST invoicing. Preparing year end schedules and data for audit. Support regional and global projects and answer queries for related to payroll cost. Support various tax audits, assessments and return - Responsible for preparing and providing data for tax audit, TP audit, regular assessments, tax surveys, GST annual return, monthly tax and GST returns. Other Responsibilities – Work on operational effectiveness which includes identifying opportunities to improve the efficiency of the function. Ensure that local practices comply with Companies policies and local requirements. Enhance internal controls, continuously seeking to reengineer local business process to obtain efficiencies and reduce costs. Play a proactive role in identifying and addressing areas for improvement to the local accounting processes to gain efficiencies, which is inclusive of but not limited to assisting with local development and implementation of financial applications. YOU'RE GOOD AT CA OR MBA with 2+ Years of post-qualification relevant experience. Proficiency in desktop applications and Oracle or SAP financial systems Must have worked extensively on Windows OS and has very good hands on experience in MS Excel and MSWord Show more Show less

Sr Manager - GenAI/ LLM Ops

Gurugram, Haryana, India

12 years

Not disclosed

On-site

Full Time

Organization: Leading Global Management Consulting firm Role :- Sr Manager - AI/LLM Ops Location: - Gurugram Experience: - 12+ Yrs Working Mode:- Hybrid What You'll Do We are seeking a highly skilled and experienced Platform Engineer Senior Manager with Gen AI /LLM expertise to join our Gen AI platform team. This role focuses on building and maintaining cloud-native platforms specifically designed for Generative AI and Large Language Model (LLM) development. The ideal candidate will have a strong background in platform engineering, cloud infrastructure, LLM Observability and DevOps/MLOps/LLMOps, with a passion for creating scalable, reliable, and efficient systems. What You'll Bring Bachelor's degree in computer science engineering (or equivalent degree or experience) Proven building and supporting scalable, reliable Gen AI or LLM powered applications in production. Proven experience in building & enabling self-serve observability tools, dashboards for engineering teams. 12+ years of relevant experience in delivering and maintaining platform or complex technology solutions with strong technical background, preferably in global organization/ enterprise. 1+ years of experience in develop, deploy, test, and maintain production-grade access to LLMs and related services. Strong expertise in Modern Engineering, DevOps / GitOps, Infra as a Code practices - Strong understanding of CI/CD, AI/ ML pipelines and automation tools. Experience & Skills (Mandatory)¿ Strong knowledge and experience in Generative AI/ LLM based development. Strong experience in building and integrating LLM observability tools Strong experience in optimizing LLM performance, usage and cost Strong experience in building CI/CD pipeline templates for AI SDLC (ML Ops, RAG pipelines, Data Ingestion pipelines) Proficiency in cloud platforms (AWS, Azure, GCP) and infrastructure as code (Terraform, Terraform Cloud, Github Actions, ArgoCD and equivalent). Experience with containerization and orchestration technologies (Kubernetes, Docker). Strong experience working with and enabling key LLM models APIs (e.g. AWS Bedrock, Azure Open AI/ OpenAI) and LLM Frameworks (e.g. LangChain, LlamaIndex). Expertise in building enterprise grade, secure data ingestion pipelines for structured/ unstructured data – including indexing, search, and advance retrieval patterns. Proficiency in Python, Go, Terraform (and equivalent) Experience in LLM Testing and Evaluation is preferred Experience with security related to LLM integration is preferred Show more Show less

Senior Engineering Manager

karnataka

10 - 14 years

INR Not disclosed

On-site

Full Time

As a Senior Manager Engineering- Technology at a Leading Global Management Consulting firm in Bangalore, with over 10 years of experience, your role involves taking ownership of technical envisioning, feasibility, scoping timelines, and executing enterprise-grade software applications. You will excel in project management, ensuring smooth operations and end-to-end responsibility for project deliverables in various areas such as Software Engineering, Data Engineering, Data Science, and DevOps. Your responsibilities also include conducting design and code reviews, providing constructive feedback to team members, and collaborating with cross-functional teams to support case teams, development teams, and clients. In addition to technical oversight, you will lead the selling process to partners and clients, write proposal documents, and present value propositions related to Software Development. People management and collaboration are essential aspects of this role, where you will be responsible for managing software development teams, conducting learning needs assessments, and upskilling team members as needed. Creating a supportive and inclusive work environment where team members feel empowered to share their ideas and opinions is crucial. Your problem-solving skills and mentoring abilities will be put to use as you guide the team through software delivery life cycles, provide technical advice, and coach developers to build future-ready engineering teams. Strong experience in building cloud-native PaaS solutions, object-oriented design principles, and polyglot programming is required for this role. To be successful in this position, you should hold a Bachelor's or Master's degree in computer science engineering or a related field, with a minimum of 10-13 years of software development experience, including significant experience in engineering management. Strong leadership qualities, excellent communication skills, proactive organization, and the ability to manage geographically dispersed teams are key attributes. Your expertise in project management, performance evaluation, and change management will be valuable assets in driving complex projects to successful outcomes. Contributions to open-source projects, blogs, or forums in relevant technologies will be considered an advantage.,

Qliksense Developer - Data Analyst

Chennai, Tamil Nadu, India

0 years

None Not disclosed

On-site

Full Time

We are Hiring for a Corporate Company Purpose of Role Bridging the gap between business needs and technology solutions within the organization. Analyze business processes, gather requirements, and propose effective solutions to enhance productivity, efficiency, and overall performance. Collaborates with various stakeholders, including business managers, subject matter experts, project managers, and tech & data teams, to ensure successful project delivery and alignment with business objectives. Key Accountabilities Responsibilities will include but will not be restricted to: Elicit, document, and analyze business requirements by conducting interviews, workshops, and meetings with stakeholders. This involves understanding business processes, workflows, and challenges to identify improvement opportunities. Design KPI reports and data based control mechanisms for business stakeholders Collaborate with the data engineering and data science team to design solutions that meet business needs and align with the organization's overall strategy. Prepare functional specifications and use cases to guide the development process. Act as a liaison between business stakeholders and the technical team to ensure effective communication and understanding of requirements. Present findings, recommendations, and project updates to various audiences, including senior management. Assist in creating test scenarios, conducting testing, and validating solutions to ensure they meet the specified requirements and perform as expected. Technical Requirements (what) Bachelor’s or masters degree in engineering, statistics, mathematics, physics or other technical subjects Experience in Data projects is mandatory Hands on analysis of data for adhoc business analysis Hands on modeling of data using correlation , regression, ML techniques and simple optimization tools Strong analytical and problem-solving skills with the ability to think critically and logically. Excellent communication and interpersonal skills to effectively interact with stakeholders from diverse backgrounds. Proficiency in requirements gathering techniques, process modeling, and data analysis. Familiarity with project management methodologies and tools. Tools – knowledge of SQL and Python / R. Strong Excel including VBA skills Ability to adapt quickly to changing business needs and priorities.

Engineering Technical Lead

Gurugram, Haryana, India

7 - 9 years

None Not disclosed

On-site

Full Time

Organization: Leading Global Management Consulting firm(One of the BIG 3 Consulting Organization) Role :- Engineering Lead- Technology (.Net full Stack Software Development) Location: - Gurugram Experience: - 7.5- 9.5 Yrs Working Mode:- Hybrid You are good at Expert in .net core, .net framework, C#, MVC, WebAPI, REST & SQL Server Good understanding of software architecture, object-oriented programming, and design patterns. Familiarity with agile development methodologies and version control systems (e.g., Git). Proficiency in database systems such as SQL Server. Excellent problem-solving skills and the ability to work well in a collaborative team environment. Strong knowledge of ORM frameworks, Experience with advanced JavaScript frameworks such as Angular / React Understanding of fundamental design principles behind a scalable application Ability to understand business requirements and translate them into technical requirements Familiarity with Docker & Kubernetes End to end ownership with excellent analytical and communication skills. What you will bring Bachelor's or Master's degree in computer science, Information Technology, or a related field 7 - 9 years of relevant experience in software engineering Experience developing in multiple tech stacks Experience creating and using web APIs* Experience with developing one or more of AWS, Azure and GCP cloud environments. Full stack application development Understanding the nature of asynchronous programming and its quirks and workarounds* Outstanding interpersonal and communication skills to interact with internal and external stakeholders while working in a global collaborative team environment. Experience with developing one or more of AWS, Azure and GCP cloud environments. Full stack application development Understanding the nature of asynchronous programming and its quirks and workarounds Outstanding interpersonal and communication skills to interact with internal and external stakeholders while working in a global collaborative team environment.

Data Architect

Gurugram, Haryana, India

12 years

None Not disclosed

On-site

Full Time

Organization: Leading Global Management Consulting Organization( One of the BIG 3 Consulting Organization) Role :- Sr Data Architect Experience: - 10+ Yrs WHAT YOULL DO Define and design future state data architecture for HR reporting, forecasting and analysis products. Partner with Technology, Data Stewards and various Products teams in an Agile work stream while meeting program goals and deadlines. Engage with line of business, operations, and project partners to gather process improvements. Lead to design / build new models to efficiently deliver the financial results to senior management. Evaluate Data related tools and technologies and recommend appropriate implementation patterns and standard methodologies to ensure our Data ecosystem is always modern. Collaborate with Enterprise Data Architects in establishing and adhering to enterprise standards while also performing POCs to ensure those standards are implemented. Provide technical expertise and mentorship to Data Engineers and Data Analysts in the Data Architecture. Develop and maintain processes, standards, policies, guidelines, and governance to ensure that a consistent framework and set of standards is applied across the company. Create and maintain conceptual / logical data models to identify key business entities and visual relationships. Work with business and IT teams to understand data requirements. Maintain a data dictionary consisting of table and column definitions. Review data models with both technical and business audiences. YOU’RE GOOD AT Design, document & train the team on the overall processes and process flows for the Data architecture. Resolve technical challenges in critical situations that require immediate resolution. Develop relationships with external stakeholders to maintain awareness of data and security issues and trends. Review work from other tech team members and provide feedback for growth. Implement Data security policies that align with governance objectives and regulatory requirements. YOU BRING (EXPERIENCE & QUALIFICATIONS) Essential Education Minimum of a Bachelor's degree in Computer science, Engineering or a similar field Additional Certification in Data Management or cloud data platforms like Snowflake preferred Essential Experience & Job Requirements 12+ years of IT experience with major focus on data warehouse/database related projects Expertise in cloud databases like Snowflake, Redshift etc. Expertise in Data Warehousing Architecture; BI/Analytical systems; Data cataloguing; MDM etc Proficient in Conceptual, Logical, and Physical Data Modelling Proficient in documenting all the architecture related work performed. Proficient in data storage, ETL/ELT and data analytics tools like AWS Glue, DBT/Talend, FiveTran, APIs, Tableau, Power BI, Alteryx etc Experience in building Data Solutions to support Comp Benchmarking, Pay Transparency / Pay Equity and Total Rewards use cases preferred. Experience with Cloud Big Data technologies such as AWS, Azure, GCP and Snowflake a plus Experience working with agile methodologies (Scrum, Kanban) and Meta Scrum with cross-functional teams (Product Owners, Scrum Master, Architects, and data SMEs) a plus Excellent written, oral communication and presentation skills to present architecture, features, and solution recommendations is a must

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