Insurance Claim & Survey Coordinator (Motor & Health Insurance)

Job Description

We are hiring a dedicated and detail-oriented Insurance Claim & Survey Coordinator to handle claim processing and in-house claim evaluation for both Health Insurance and Motor Vehicle Insurance . The candidate will be responsible for guiding clients, assessing claim documents, and coordinating with insurers to ensure quick and hassle-free claim settlements. Key Responsibilities: Handle end-to-end processing of health and motor insurance claims . Collect, verify, and organize all claim-related documents including medical reports, bills, accident descriptions, repair invoices, FIRs (if required), and policy documents. Act as an in-house surveyor to evaluate claim documentation for accuracy and completeness. Coordinate with clients, garages, hospitals, and insurance companies for claim updates, approvals, and follow-ups. Verify vehicle repair estimates and bills submitted by garages/workshops. Ensure proper documentation for accidental damage , third-party liability , and theft claims under motor insurance. Review and cross-check health insurance documents for cashless and reimbursement claims. Maintain updated records of all claims, communication, and settlement timelines. Keep clients informed about claim status, required documents, and company procedures. Support in claim negotiations with insurers when discrepancies arise. Key Requirements: Diploma in Automobile engineering preferred Experience in insurance claims or surveyor roles is a strong advantage. Familiarity with Health and Motor Insurance claim processes , forms, and documentation. Basic understanding of vehicle repair invoices, parts cost evaluation, and insurance estimation. Strong communication and coordination skills. Good knowledge of MS Office, especially Word, Excel, and Email communication. Organized, reliable, and capable of managing multiple claims at a time.