InstaService

Job Title: Head of Marketing and Growth Company: InstaService Location: India (Remote) Employment Type: Full-time About Us InstaService is a fast-growing on-demand services platform currently available across multiple U.S. states, offering handyman, cleaning, and plumbing services . Our goal is to deliver trusted home services within 30 minutes or at a scheduled time — with a focus on speed, transparency, and quality. We’re now expanding rapidly across all 50 U.S. states and actively adding new service categories, including electrical, HVAC, pest control, and more. As we scale, we’re looking for a marketing leader to drive national growth and build a powerful, trusted brand. About the Role We are hiring a Head of Marketing and Growth to lead our end-to-end marketing strategy, performance execution, and user experience optimization. This is a hands-on leadership role for someone who thrives on fast-paced experimentation, data-driven growth, and cross-functional collaboration. You’ll be responsible for driving customer registrations, increasing service provider signups, optimizing UX for conversions, managing influencer partnerships, and building a full-funnel marketing engine that scales nationwide. Key Responsibilities Design and execute high-impact performance marketing campaigns across Google, Meta, YouTube, and other key platforms. Lead growth hacking efforts by identifying and executing UX and onboarding improvements that drive customer signups and orders. Conduct competitive analysis to uncover growth opportunities in messaging, pricing, and positioning. Own and evolve email marketing, drip sequences, and customer lifecycle strategies to improve retention and repeat bookings. Manage and grow influencer marketing programs to build trust, generate UGC, and increase brand visibility in key markets. Define and track growth KPIs across acquisition, activation, conversion, and retention. Collaborate with product, design, and engineering teams to launch new service categories and test new growth loops. Build and scale a high-performing marketing team across performance, CRM, content, and creative. Qualifications 7+ years of experience in marketing, with a strong focus on performance and growth roles at startups, marketplaces, or consumer platforms. Demonstrated success in scaling user acquisition through paid channels, influencer campaigns, and lifecycle marketing. Strong understanding of UX and conversion funnel optimization ; experience working closely with product/design teams. Hands-on experience with tools like Google Ads, Meta Ads, Mixpanel, HubSpot, GA4, and marketing automation platforms . Ability to derive actionable insights from data and drive continuous experimentation. Proven track record of owning end-to-end marketing strategies in high-growth environments. Excellent leadership, collaboration, and communication skills. U.S. consumer market experience preferred. What We Offer Competitive compensation with performance-based incentives. Equity in the company Leadership opportunity in a high-growth startup expanding nationwide. Full ownership of marketing strategy with high visibility and impact. A fast-moving, remote-first work culture with autonomy and accountability. How to Apply Download and explore the InstaService app: https://www.instaservice.com/get-app Then email your resume and feedback on the app (what you liked and any suggestions) to hiring@instaservice.com . No phone number required to access the app. Be part of InstaService — and help us shape the future of on-demand services in America. InstaService is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.

Job Title : Senior Sales Specialist Location : Remote Company : InstaService About InstaService InstaService is an innovative on-demand services platform offering immediate and scheduled home services—handyman, plumbing, cleaning, and more. Our mission is to deliver top-notch service quality within 30 minutes or at a scheduled time. Join us in revolutionizing the home services industry with forward-thinking technology and an exceptional customer experience. Job Overview As a Senior Sales Specialist (Remote) at InstaService, you’ll drive sales through proactive cold calling while managing the operational flow of scheduled jobs. You’ll be responsible for engaging potential customers, scheduling service appointments, and filling any last-minute gaps in the schedule. This fully remote role is perfect for a candidate who excels at juggling multiple responsibilities, communicating effectively, and resolving issues on the fly in a fast-paced, startup environment. Fluency in Spanish is a plus , as you will occasionally need to communicate with Spanish-speaking service providers and clients on a need basis. Key Responsibilities1. Sales & Lead Generation Cold Calling & Prospecting : Conduct daily cold calls to prospective clients to introduce InstaService and generate new leads. Engage leads across multiple channels (phone, email, social media) to drive business growth. 2. Client Relationship Building Establish rapport quickly using confident, persuasive communication skills to convert leads into loyal customers. Follow up diligently with prospective clients to address questions, close deals, and encourage repeat business. 3. Sales Targets & Reporting Meet or exceed monthly and quarterly sales objectives through consistent outreach and negotiation. Maintain thorough records of calls, interactions, and pipeline updates in the CRM system. 4. Operations & Job Execution Scheduling & Coordination : Monitor and manage the daily schedule of service jobs—handyman, plumbing, cleaning, etc.—to ensure efficiency. Work closely with service providers to confirm availability and allocate resources effectively. 5. Gap-Filling & Issue Resolution Identify unfilled or at-risk bookings and take swift action to secure coverage. Address last-minute cancellations or changes, collaborating with relevant teams to maintain customer satisfaction. 6. Process Optimization Suggest and implement improvements for job assignment and scheduling processes. Evaluate customer feedback and operational metrics to optimize procedures and service delivery. Qualifications Education & Experience Bachelor’s degree in Business, Marketing, Operations, or a related field—or equivalent work experience. Proven experience in cold calling or direct sales, ideally in a fast-moving environment. Previous operational/scheduling coordination experience is a plus, especially in a service-focused setting. Skills & Competencies Fluency in Spanish is optional but preferred. Outstanding verbal communication skills, particularly over the phone. Exceptional organizational and time-management capabilities, with the ability to balance sales and operations tasks remotely. Proficiency in CRM tools and Microsoft Office; familiarity with scheduling or dispatch systems is advantageous. Self-driven, results-oriented, and adept at problem-solving. Preferred Background in the on-demand services industry. Awareness of home services. Experience working remotely for a startup or high-growth company. What We Offer Competitive Base Salary + Commission 100% Remote Work with flexible hours A fast-paced, dynamic startup environment Opportunities for advancement and professional development An inclusive, supportive culture that encourages innovation and collaboration How to Apply Are you ready to make an impact in the on-demand services industry from anywhere in the world? We’d love to hear from you! Download & Explore Our App Visit https://www.instaservice.com/get-app to download the InstaService app (on the App Store or Play Store). Provide Your Feedback Take a few minutes to explore the app and note what you liked and what could be improved. Submit Your Application Email your résumé and app feedback to hiring@instaservice.com. Join InstaService and be a driving force in revolutionizing the way home services are delivered—remotely and on your own schedule! InstaService is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Senior Operations Specialist Location : Remote (India-based role) Job Type : Full-Time About InstaService InstaService is a fast-growing on-demand home services platform, offering professional cleaning, handyman, and plumbing services across California, Texas, Florida, and 23 other states. We are on a mission to become a leading brand in home services by delivering excellent customer and provider experiences. Job Summary We are looking for a highly motivated, proactive Senior Operations Specialist based in India to support our U.S. operations. You will play a critical role in managing daily bookings, onboarding and training service providers, and ensuring customer satisfaction . You will also proactively identify and resolve operational issues to ensure that no booking is ever canceled unnecessarily . Key Responsibilities Coordinate and manage daily customer bookings to ensure timely and successful service delivery. Communicate directly with U.S.-based customers and service providers over phone, chat, and email to confirm appointments, clarify details, and resolve any service issues. Onboard and train new service providers , ensuring they understand InstaService’s standards and processes. Monitor active bookings to anticipate and address any issues (e.g., delays, cancellations, customer complaints). Proactively resolve problems , ensuring every effort is made to fulfill customer bookings successfully. Follow up on completed bookings to gather feedback and maintain quality control. Maintain accurate records of bookings, service provider performance, and customer interactions. Work closely with management to continuously improve operational processes and provider performance . Take ownership of urgent operational issues and ensure prompt resolution. Flexible working hours to align with U.S. time zones (mainly PST/CST/EST). Requirements 3+ years of experience in operations, service coordination, customer support, or similar roles. Excellent English communication skills (spoken and written) . Strong problem-solving skills , ability to stay calm under pressure and resolve issues quickly. Proven ability to handle U.S.-based customers and service providers professionally and efficiently . Experience in onboarding, training, and managing external vendors or service providers . Strong organizational and multitasking abilities to manage multiple active bookings and provider schedules. Comfortable working in a fast-paced, startup environment . Familiarity with tools like Slack, CRM systems, Google Sheets, and other booking/communication platforms . Preferred Qualifications Experience working with U.S. clients or in an international customer service role . Background in home services, gig economy, or on-demand service platforms is a strong plus. Ability to work flexible shifts , including weekends or evenings as needed. What We Offer Competitive salary based on experience. Fully remote position with flexibility. Opportunity to grow with a fast-scaling U.S. startup . Collaborative and supportive work culture. How to Apply Are you ready to make an impact in the on-demand services industry from anywhere in the world? We’d love to hear from you! Download & Explore Our App Visit https://www.instaservice.com/get-app to download the InstaService app (on the App Store or Play Store). Provide Your Feedback Take a few minutes to explore the app and note what you liked and what could be improved. Submit Your Application Email your résumé and app feedback to hiring@instaservice.com. Join InstaService and be a driving force in revolutionizing the way home services are delivered—remotely and on your own schedule! InstaService is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Summary We’re looking for a Senior Frontend Engineer to join our growing team and play a key role in building highly responsive, user-centric web applications. In this role, you’ll collaborate closely with product managers, designers, and backend engineers to deliver seamless and scalable user experiences using our core tech stack: Next.js, React, and Tailwind CSS . This position is ideal for someone who is not only technically strong but also demonstrates leadership potential. Individuals who take initiative and show impact will have the opportunity to grow into a Frontend Lead role . Key Responsibilities Design, develop, and maintain high-performance web applications using Next.js, React, and Tailwind CSS . Architect scalable and maintainable frontend systems with a focus on performance and best practices. Translate product requirements and UX designs into robust, production-ready features. Collaborate with cross-functional teams to ensure alignment between design, backend, and frontend development. Participate in code reviews, mentor junior developers, and uphold high engineering standards. Implement and maintain SEO-friendly features, including page speed optimization and structured metadata. Troubleshoot and debug frontend issues efficiently while maintaining a high bar for quality. Continuously explore new technologies and suggest improvements to our tech stack and development workflows. Exhibit leadership qualities and initiative, with a clear path to transition into a lead engineering position. Qualifications Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience. 5+ years of professional frontend development experience. Advanced proficiency in React, Next.js, and Tailwind CSS . Working knowledge of SEO principles (e.g., page speed, meta tags, structured data). Strong communication skills with the ability to collaborate across technical and non-technical teams. Proven problem-solving ability and strong attention to detail. Experience with version control tools (e.g., Git) and agile software development practices. Preferred Skills Experience with TypeScript , Redux , or testing libraries like Jest . Familiarity with accessibility standards (WCAG) and performance optimization techniques. Prior experience in a senior-level role within a fast-paced, agile development environment. Demonstrated leadership or mentorship experience. What We Offer Competitive compensation and comprehensive benefits package. Clear path for career growth, including the opportunity to step into a Frontend Lead role. A collaborative, inclusive work environment with flexible remote or hybrid work options . The opportunity to work on impactful, high-visibility projects that drive real business outcomes.

About Us: InstaService is a leading on-demand home services platform dedicated to providing top-notch handyman, plumbing, and cleaning services with the convenience of instant booking or scheduling. Our mission is to simplify home maintenance and deliver exceptional customer experiences. We are currently seeking a talented and experienced UI/UX Designer to join our dynamic team. Job Description: As a Senior UI/UX Designer at InstaService, you will play a pivotal role in shaping the user experience of our platform. You will collaborate with cross-functional teams, including product managers, developers, and marketing specialists, to create intuitive and visually appealing designs that enhance user satisfaction and drive engagement. Responsibilities: Lead the design process from concept to final implementation, ensuring a seamless user experience across web and mobile platforms. Conduct user research, gather insights, and translate them into wire frames, prototypes, and high-fidelity designs. Create and maintain design systems, style guides, and UI pattern libraries. Collaborate with developers to ensure accurate implementation of design specifications. Conduct usability testing and gather feedback to iterate and improve designs. Stay updated with industry trends and best practices to continuously enhance our design processes. Requirements: Bachelor’s degree in Design, Human-Computer Interaction, or a related field. 5+ years of experience in UI/UX design, preferably in the tech or service industry. Proficiency in design tools such as Sketch, Figma, Adobe XD, or similar. Strong portfolio showcasing your design skills and problem-solving abilities. Excellent understanding of user-centered design principles and practices. Experience with user research methodologies and usability testing. Strong communication and collaboration skills. Ability to work in a fast-paced, agile environment.