Inside Sales Specialist, Lead Management & Analytics

As an Inside Sales Specialist, you will be responsible for managing customer leads generated by various marketing campaigns to maximize lead conversion rate and increase sales opportunities. Your role will involve end-to-end management of leads received through different digital and in-person customer engagements. You are expected to analyze marketing qualified leads, assist the sales team in qualifying them, and track the conversion to purchase orders. Strong communication abilities and analytical skills are essential for success in this role. - Manage all customer leads from different marketing channels. - Convert marketing qualified leads to sales leads and track the conversion to purchase order. - Develop strategies to optimize lead conversion rates. - Generate periodic reports on lead management analytics and conversion rates. - Collaborate with cross-functional teams like Marketing, Sales, and Application to ensure alignment for lead tracking and conversion. Qualifications: - Bachelor's degree required; Master's in Biotechnology preferred. - Experience as an inside sales specialist is preferred. - Excellent written and verbal communication skills. - Ability to work independently with minimal supervision. - Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) is required. - Knowledge of CRM is preferred.,