Inside Sales Representative

Principal Responsibilities

•Client Relationship Management:

•Build and maintain strong, long-term relationships with key clients.

•Act as the primary liaison between the customer and internal teams.

•Understand client requirements, expectations, and business challenges to deliver tailored solutions.

Order & Project Management:

•Oversee the end-to-end management of customer orders and projects to ensure on-time, in-full (OTIF) delivery.

•Coordinate closely with production, supply chain, and quality teams to meet deadlines and quality standards.

Internal Coordination:

•Lead and collaborate with cross-functional teams for smooth order execution.

•Ensure alignment between sales, operations, and finance departments to meet customer commitments.

Reporting & Analysis:

•Maintain accurate records of sales activities, forecasts, and customer interactions.

•Generate periodic reports and analyses to track account performance and identify growth opportunities.

Market & Product Planning:

•Monitor market trends and customer needs to align product offerings.

•Provide insights for product development and innovation based on client feedback and industry dynamics.

Continuous Improvement:

•Identify and implement process improvements to enhance efficiency and customer experience.

•Gather customer feedback to drive service and process enhancements.

Principal Authorities

•Approve and negotiate commercial terms and pricing with customers in line with company policies.

•Provide sales forecasts and inventory requirements to support production planning.

•Ensure a superior customer experience by addressing and resolving client concerns promptly.

Language - Hindi, Kannada, English

Benefits - PF, EEIS, Accident Insurance, Food at work place

Job Type: Full-time

Pay: ₹25,000.00 - ₹29,000.00 per month

Language:

• English (Required)
• Hindi (Required)
• Kannada (Required)

Work Location: In person