Inside Sales Executive

ob Title: Inside Sales Executive
Department: Sales & Business Development
Experience: 2–3 Years
Industry: Healthcare / Pharmaceutical / Healthcare Services (Preferred)
Location: [Hyderabad]
Employment Type: Full-Time

Job Summary

We are looking for a dynamic, result-oriented, and self-motivated Inside Sales Executive with 2–3 years of experience in lead generation, customer engagement, and sales conversion. The ideal candidate will be responsible for identifying potential customers, nurturing leads, managing client relationships, and achieving sales targets through telephonic communication, emails, and digital platforms.

Candidates with prior experience in the healthcare, pharmaceutical, or healthcare services industry will be preferred.

Key Roles & Responsibilities1. Lead Generation & Prospecting

• Identify and generate potential business leads through outbound calls, emails, and online platforms.
• Conduct market research to identify prospective customers and business opportunities.
• Qualify leads based on customer requirements and business potential.
• Maintain and update lead databases using CRM tools.

2. Sales & Business Development

• Engage with prospective customers to understand their requirements and recommend suitable products or services.
• Convert qualified leads into sales opportunities and successful closures.
• Achieve monthly and quarterly sales targets.
• Conduct regular follow-ups with prospective and existing customers.
• Coordinate with the field sales team for meetings, product demonstrations, and business closures.

3. Customer Relationship Management

• Build and maintain strong relationships with customers.
• Handle customer inquiries and provide accurate product or service information.
• Ensure timely resolution of customer queries by coordinating with internal teams.
• Identify opportunities for repeat business, upselling, and cross-selling.

4. Sales Coordination & Reporting

• Maintain accurate records of customer interactions, follow-ups, and sales activities.
• Track leads and opportunities through CRM systems.
• Prepare daily, weekly, and monthly sales reports.
• Monitor sales pipeline performance and conversion rates.
• Collaborate with marketing teams to follow up on leads generated through digital campaigns.

5. Healthcare Industry Knowledge (Preferred)

• Understand healthcare products, services, and customer requirements.
• Communicate effectively with healthcare professionals, hospitals, clinics, and other healthcare stakeholders.
• Maintain awareness of industry trends and competitor activities.
• Ensure adherence to company policies and applicable healthcare compliance guidelines.

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Commerce, Life Sciences, Pharmacy, or a related field.
• 2–3 years of experience in Inside Sales, Telesales, Lead Generation, or Business Development.
• Experience in the healthcare, pharmaceutical, medical devices, diagnostics, or healthcare services industry will be an added advantage.
• Working knowledge of CRM software and MS Office.
• Experience handling inbound and outbound sales leads.

Required Skills & Competencies

• Excellent verbal and written communication skills.
• Strong interpersonal and customer relationship management skills.
• Good negotiation, persuasion, and sales closing abilities.
• Ability to manage multiple leads and follow-ups efficiently.
• Target-driven mindset with strong ownership and accountability.
• Proficiency in CRM tools and Excel reporting.
• Strong problem-solving and objection-handling skills.
• Ability to work independently and collaboratively.

Key Performance Indicators (KPIs)

• Number of outbound calls and customer interactions.
• Number of qualified leads generated.
• Lead-to-customer conversion rate.
• Monthly and quarterly sales target achievement.
• Follow-up effectiveness and pipeline management.
• Customer retention and repeat business.
• Accuracy and timeliness of CRM updates and sales reporting.

Preferred Candidate Profile

• Proactive and energetic professional with a strong sales orientation.
• Experience in B2B or B2C inside sales.
• Comfortable interacting with healthcare professionals and corporate clients.
• Ability to work in a fast-paced, performance-driven environment.
• Strong follow-up discipline and a customer-centric approach.

Compensation: As per industry standards and candidate experience.

Reporting To: Inside Sales Manager / Business Development Manager

Pay: ₹12,000.00 - ₹41,000.00 per month

Work Location: In person