Inside Sales Executive (3-4 Yrs.)

Role Purpose
Responsible for sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. This position will focus on identifying qualifying leads, understanding their requirements and potential, nurturing them, converting them to opportunities and potential customers for us.

Responsibilities

• Researching and qualifying leads coming through marketing efforts, from business directories, or digital resources (emails, CRM, professional networks).
• Identifying potential leads, communicating with them, and following up on leads to convert them to customers.
• Understanding customers’ needs on the product front and identifying sales opportunities.
• Answering potential customers’ questions and sending additional information via email.
• Facilitate seamless onboarding of the customers, giving them a gratifying experience.
• Keeping up with product and service information and updates.
• Provide online demos explaining and demonstrating features of products, and as and when necessary, to our potential customers and respond to their queries proactively.
• Creating and maintaining a database of current and potential customers.
• Monitor, track, and document the status of a high volume of sales leads in the CRM.
• Staying informed about competing products and services.
• Closing sales and achieving sales targets.

Key Skills Sets

• Product knowledge
• Prospects management
• Communication skills
• Active listening
• Rapport-building skills
• Social media skills
• Problem-solving skills