Innovspace

Role Overview As Client Relations Executive, you are the primary ambassador for Innovspace’s members and prospects. Your mission is to create delightful first—and lasting—impressions, guiding every visitor smoothly through the sales funnel into long-term membership. You will leverage your active listening, solution-selling, and relationship-building skills to drive occupancy, upsell ancillary services, and ensure clients feel valued, supported, and connected to our coworking community. Key Responsibilities 2.1 Client Onboarding & Offboarding Answer inbound calls/emails on space availability and pricing Qualify requirements; log all “Tour Requests” in CRM within 15 minutes Onboard New Clients: Facilitate membership activation—execute contract sign-off, set up access credentials, and deliver orientation tours Maintain Client Contracts: Track renewals, amendments, and add-on service agreements; ensure all documentation is current in the CRM Offboard Departing Clients: Manage offboarding checklists—collect access badges, settle outstanding dues, and conduct exit surveys. 2.2 Member & Visitor Engagement Welcome & Guide: Greet members, prospects, and guests warmly and professionally Needs Assessment: Listen to visitor requirements and recommend the optimal desk, office, or meeting-room solution Follow-Up: Track tour outcomes and engage no-shows or undecided prospects to drive bookings. Confirm tours one business day prior; escort visitors on standard facility tours; capture feedback. 2.3 Business Conversion Support Lead Capture: Record prospect details and follow-up actions in the CRM with 100 % accuracy Quotation & Upsell: Generate tailored proposals and upsell add-on services (meeting rooms, pantry packages) Conversion Tracking: Monitor tour-to-booking conversion (target ≥ 25 %) and report weekly to the Vertical Lead. 2.4 Space & Booking Management Manage Reservations: Oversee hot-desk, dedicated-desk, and meeting-room bookings using the booking platform Optimize Utilization: Identify under-utilized slots and propose promotions or flexible packages Prepare Spaces: Ensure all areas are set up with supplies, AV equipment, and cleanliness before each booking. 2.5 Member Support & Issue Resolution First-Line Support: Address member inquiries (IT, facilities, billing) with prompt coordination with the Facility Manager and IT team Service Tickets: Log, prioritize, and escalate issues; achieve a 95 % resolution rate within 24 hours Member Advocacy: Collect and escalate member feedback to the Vertical Lead for continuous improvements. 2.6 Client Feedback & Continuous Improvement Pulse Surveys: Distribute brief surveys post-tour and post-stay; target ≥ 70 % response rate NPS Collection: Conduct monthly NPS surveys; aim for NPS ≥ +40 and track trends Real-Time Feedback: Solicit “How did we do?” check-ins; log compliments and concerns immediately Insights Reporting: Deliver weekly summaries—themes, action items, satisfaction scores—to the Vertical Lead. 2.7 Administrative & Reporting Tasks Daily Reporting: Send end-of-day summaries—visitor counts, bookings, issues, upsell performance—to the Vertical Lead Financial Processing: Process walk-in payments, petty-cash disbursements, and invoices with zero errors Inventory Oversight: Monitor front-desk supplies and flag restocking needs 48 hours in advance to Facility Manager 2.8 Community Information & Promotion Inform Members: Share details of upcoming workshops, networking sessions and community programs organized by the VL Display Collateral: Maintain up-to-date event posters, schedules, and digital screens at the front desk Member Referrals: Encourage members to invite peers and participate in community initiatives. 2.9 Issue Escalation & Handover Maintenance Escalation: Flag unresolved maintenance or supply issues by 12 PM; escalate to the Facility Manager After-Hours Handover: Document and hand off weekend or after-hours concerns to on-call staff with clear log entries 2.11 Payment Collection & IT Coordination Payment Handling: Collect on-site day-pass, printing, and meeting-room payments; issue receipts and reconcile daily with Finance IT Issue Logging: Log and escalate IT issues (Wi-Fi, access control, billing systems) to IT support and track resolution Qualifications & Experience Education: Bachelor’s degree in Business Administration, Hospitality, or related field Experience: 2+ years in office administration, hospitality front-desk, or coworking environments Technical Skills: Proficiency with CRM/booking platforms , MS Office/Google Workspace Behavioral: Exceptional communication, high attention to detail, strong customer-service orientation. Experience in coworking space is highly preferrable Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 27/06/2025 Expected Start Date: 01/07/2025

You will be functioning as a high-discipline, high-trust People Operations & Executive Coordinator to provide support to the leadership team at Aeonn Ark Pvt Ltd, a rapidly expanding group of ventures encompassing real estate, hospitality, coworking, and AI. The role entails a unique combination of Executive Assistant support, HR Coordination, and Operations Admin responsibilities. You will directly collaborate with the Executive Director - Operations, Executive Director - Strategy, and the Founder, along with engaging with hiring managers from various verticals. Your key responsibilities will include: Executive & Calendar Management: - Organizing daily calendars, calls, internal reviews, and meeting logistics for the EDs and Founder - Monitoring follow-ups, preparing meeting agendas, and sending daily briefing summaries - Coordinating travel, event invitations, guest meetings, and scheduling time for high-priority tasks - Taking notes during team or leadership meetings and sharing clear action items HR & Hiring Coordination: - Collaborating with recruiters, platforms, and internal vertical heads for the hiring pipeline - Scheduling interviews, managing candidate communication, and updating interview tracker - Managing candidate documents, overseeing trial periods, and documenting trial feedback from managers - Facilitating offer rollouts, onboarding checklists, and access provisioning - Maintaining an updated employee master file, org chart, and team directories Documentation, SOPs & Tracker Management: - Updating internal documentation such as contracts, receipts, review trackers, ID logs, and asset distribution sheets - Managing core trackers like hiring funnel, trial performance, onboarding progress, exit checklists - Assisting in creating internal decks for hiring reviews, monthly performance snapshots, and OKR audits - Developing templates for recurring internal operations processes (e.g., hiring SOP, onboarding procedures, meeting checklist) Admin & Office Coordination: - Supervising daily office requirements including stationery, printer, biometric, internet issues, pantry, and office access - Liaising with site admins for asset movements, housekeeping, courier dispatch, and vendor visits - Maintaining logs of incoming/outgoing items, visitor registers, and meeting room bookings - Providing support to ED Ops in basic procurement activities (quotes, comparisons, approvals) and vendor coordination Requirements: - 2-4 years of experience in EA, Admin, or HR coordination roles - Proficiency in Google Workspace + MS Office (Excel, Word, PPT) - Strong command of English (written + spoken) - Excellent follow-up, calendar management, and documentation skills - Ability to handle confidential leadership information with discretion - Effective coordination abilities across different verticals This is a full-time, permanent position with benefits including health insurance, paid sick time, paid time off, and Provident Fund. The work schedule is during the day shift in person, with a performance bonus offered. The application deadline is 10/07/2025, and the expected start date is 15/07/2025.,

Job Description Position Title: Vertical Lead – Innovspace (Coworking) Company: Aeonn Ark Pvt Ltd Location: Coimbatore (with frequent site visits across Coimbatore) Reporting To: General Manager – Urban Ventures (Innovspace & Container Ventures) Employment Type: Full-time / Senior Leadership Experience Required: 3–7 years in coworking, facilities, or business operations Annual Pay Range: ₹401,512.18 – ₹420,000.02 Role Objective The Vertical Lead (VL) will be responsible for the full-spectrum management of Innovspace (Coworking) operations. This includes driving occupancy growth, ensuring consistent revenue generation, maintaining high client satisfaction, and ensuring smooth day-to-day operational excellence. The ideal candidate will be a strategic thinker and operational executor who thrives in a fast-paced environment. They will ensure the coworking vertical runs efficiently, profitably, and in alignment with company goals, while serving as the face of the brand across locations. 1. Business & Revenue Development Goal: Achieve 90% average occupancy across all coworking locations within 6 months . Identify and convert 10+ qualified leads per month through local outreach and strategic partnerships. Drive monthly revenue growth of 8–12% via upselling, renewals, and onboarding new clients. Monitor and report monthly KPIs including occupancy, revenue, churn rate, and cost per desk. Analyze market trends and competitor pricing on a quarterly basis to retain profitability. Present monthly business review reports with actionable insights. 2. Administration & Operations Goal: Maintain 100% operational readiness while optimizing cost efficiency. Oversee daily operations across all coworking sites with zero critical downtime . Manage and renew vendor contracts, housekeeping, IT, and maintenance bi-annually . Keep operational expenditure (OPEX) within ±5% of budget consistently. Lead at least one process improvement or cost-saving initiative per quarter . Supervise budgeting, invoicing, and audit-related tasks. 3. Customer Relationship Management Goal: Sustain a 95%+ client satisfaction rate based on feedback and service levels. Address and resolve all customer concerns within 24 hours . Conduct monthly community engagement events to improve client retention and loyalty. Roll out quarterly feedback surveys and implement corrective action within 30 days . Achieve and maintain a client renewal rate of 85%+ . 4. Facility & Team Management Goal: Ensure 100% compliance in safety, cleanliness, and infrastructure. Conduct monthly facility audits to ensure safety and maintenance standards are met. Lead and mentor the operations and support team with monthly 1-on-1 check-ins and quarterly reviews . Set and monitor team KPIs related to occupancy targets, operational uptime, and customer service. Be available for after-hours support and ensure 24/7 readiness of coworking facilities. Key Competencies & Attributes Strong leadership with full business ownership mindset . Proven track record in revenue growth and occupancy optimization . Deep operational knowledge of facility management and vendor coordination . Strong problem-solving and interpersonal skills, especially under pressure. Excellent communication and negotiation capabilities. Proficiency in MS Office, Google Workspace , and business operations tools. Qualifications Graduate or Postgraduate in Business Administration , Facility Management , or a related field. Prior experience in coworking , real estate , or managed office spaces is strongly preferred . Why Join Us? At Aeonn Ark , we are building purpose-led ventures like Innovspace that redefine the future of work. As Vertical Lead, you'll play a pivotal role in shaping the customer experience, growing the business, and becoming an integral part of our leadership journey. Job Types: Full-time, Permanent Pay: ₹401,512.18 - ₹420,000.02 per year Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location: In person

JUNIOR ARCHITECT – DESIGN & EXECUTION Type & Location Full-time | On-site Project sites across Tamil Nadu & Kerala Verticals: Infrastride + Tamala Terrains About the Role Aeonn Ark builds homes and regenerative retreats meant to last. This role is for an architect who wants to build, not just draw. You will convert concepts into clear drawings and ensure they are executed on-site. Work includes design, detailing, and field coordination. High accountability. No excuses. You own your drawings and outcomes. Who Should Apply - You want your drawings built. - You can work in hills and rural terrain. - You like detailing and practical solutions. - You communicate clearly and accept direct feedback. - You can work under 30/60/90-day performance plans. Minimum Qualification - B.Arch from a recognized institute. - 1 year internship experience. Required Skills Technical: - AutoCAD, SketchUp, Enscape/Lumion, Adobe Suite - Material knowledge and basic structural logic - Ability to produce error-free drawings Execution: - Read site markings, structure, finishes - Resolve mismatches fast - Maintain drawing change logs Behavior: - High ownership - Clear communication - Zero excuses - Travel-ready Responsibilities: Design & Documentation - Prepare layouts, massing, design options - Produce working drawings and detail sets - Maintain accuracy and design standards - Support material research and mock-ups Responsibilities: Execution & Site - Visit sites regularly - Flag and resolve mismatches - Coordinate with engineers and contractors - Maintain RFIs, deviation logs, and as-built drawings Governance & Review - Weekly OKR check-ins - 30/60/90-day deliverables - Document site learnings into drawing updates 30/60/90 Output Expectations Day 30: - Understand standards - Redraw one project segment - 1–2 site visits Day 60: - Own one drawing package - Clear RFIs in 24–48 hours Day 90: - Own one full module - Zero-error submissions - Close 80% deviations Non-Negotiables - No overdesign - No ambiguity - No delayed communication - Full ownership Reporting Structure - Primary: Vertical Head – Infrastride - Secondary: Tamala Terrains Lead - OKR Oversight: COO Why This Role Matters Your work protects quality, cost, and brand. If drawings are wrong, the build is wrong. You are the difference. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person

Job Description – Software Engineer (Full Stack – Backend Focus) Role: Full Stack / Backend-Focused Software Engineer Location: Coimbatore (Work From Office) Experience: 2–3 Years Overview We are looking for a highly skilled Software Engineer with a strong foundation in backend development and solid full-stack capabilities. The ideal candidate should be proficient in Python (Django/FastAPI), JavaScript/TypeScript, and front-end frameworks like React/React Native. Experience working with Microsoft tech stacks (Power Automation,Power Apps, Microsoft 365 integrations) will be an added advantage. The role requires end-to-end ownership of backend services, API development, application integrations, and contributing to frontend modules when needed. You will collaborate closely with Product, QA, and AI teams to deliver high-performance, scalable, and secure applications. Key Responsibilities 1. Backend Development (Primary Focus) * Design, develop, and maintain scalable backend services using Python (Django, FastAPI). * Build RESTful APIs, authentication/authorization flows, and microservices. * Optimize backend performance, caching, concurrency, and error handling. * Integrate with relational and NoSQL databases (PostgreSQL/MySQL/MongoDB). 2. Frontend Development (Secondary) * Contribute to UI development using React and React Native when required. * Work with TypeScript and modern frontend patterns to deliver clean and responsive UI. * Ensure seamless communication between frontend and backend components. 3. Microsoft Tech Stack (Preferred) Experience with any of the following Microsoft technologies will be a strong advantage: * Power Automate – building automated workflows, approval flows, and integrations between applications. * Power Apps – developing form-based apps, custom connectors, and data-driven interfaces. * Microsoft 365 Integrations – working with Teams, Outlook, SharePoint, and OneDrive APIs. * SharePoint Online – interacting with lists, libraries, and document workflows through APIs. 4. Database & API Layer * Design efficient database schemas and write optimized SQL queries. * Work with ORM frameworks and structured data models. * Implement API rate limiting, input validations, and security best practices. 5. System Architecture & Code Quality * Contribute to system design discussions focusing on scalability, performance, and maintainability. * Write clean, reusable, well-documented code following industry standards. * Participate in code reviews, unit testing, and integration testing. 6. DevOps & Deployment Support * Deploy and manage backend services on cloud (Azure preferred). * Work with CI/CD pipelines, Docker containers, and environment configurations. * Monitor application performance and troubleshoot production issues. 7. Collaboration & Process * Work in Agile/Scrum teams and participate in grooming sessions, sprint planning, and stand-ups. * Collaborate closely with QA, Product, and AI teams to deliver high-quality releases. * Communicate risks, constraints, and architectural considerations proactively. Core Skills & Qualifications Technical * 2–3 years of hands-on experience in full-stack or backend development. * Strong expertise in: * Python (Django, DRF, FastAPI) * JavaScript/TypeScript * React / React Native / NextJS * Good understanding of: * REST API design * Microservices * Database design (SQL & NoSQL) * Authentication frameworks (OAuth2, JWT, SSO) * Experience with cloud (Azure preferred; AWS/GCP acceptable). * Knowledge of Git, CI/CD pipelines, Docker, and environment management. Soft Skills * Strong analytical and problem-solving abilities. * Excellent communication and collaboration skills. * Ability to work in cross-functional teams. * Ownership mindset and attention to detail. Nice to Have * Experience with Microsoft ecosystem (Power automation,Power BI Teams/Outlook integrations). * Familiarity with event-driven architecture, WebSockets, or async frameworks. * Exposure to performance optimization, caching (Redis), and API security. * Experience integrating with AI/ML services (optional but beneficial). Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹66,667.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Job Title: Full Stack Team Lead (React / React Native / Python / AWS) Job Type: Full-time, Permanent Budget: Up to ₹18 LPA Location: On-site Joining: Immediate or within 1–2 weeks preferred About Sense7AI At Sense7AI, we build AI-powered and cloud-native solutions for global clients across healthcare, staffing, and enterprise automation. Our mission is to combine AI innovation with engineering excellence, delivering scalable, secure, and high-impact digital systems. We’re looking for a Full Stack Team Lead who will play a pivotal role in shaping engineering practices, mentoring developers, and delivering world-class software in an AWS-driven and automation-friendly ecosystem. About the Role As a Full Stack Team Lead, you will oversee the architecture, development, and delivery of high-performance web and mobile applications using React, React Native, and Python. This position blends technical hands-on leadership with team management — driving excellence in system design, code quality, and delivery outcomes. You’ll own the end-to-end technical lifecycle of assigned projects — from requirements and architecture through deployment and post-release optimization. This role reports directly to the Head of Engineering, collaborating closely with Product, Design, and Automation teams to align technology with business goals. Key Responsibilities Technical Leadership Architect, design, and maintain scalable applications using React, React Native, and Python (FastAPI / Flask). Lead architecture discussions and enforce best practices in clean code, testing, and design patterns. Drive adoption of serverless and microservices architecture using AWS (Lambda, API Gateway, DynamoDB, Cognito). Integrate Microsoft automation tools (Power Automate, Power Apps, Power BI) to streamline workflows and enhance business automation capabilities. Champion secure coding, data protection, and compliance with standards (HIPAA, 21 CFR Part 11). Implement observability pipelines (CloudWatch, Datadog, ELK Stack) for performance and system health monitoring. Evaluate emerging tools and frameworks for performance, scalability, and maintainability. Hands-on Development Build and deploy scalable APIs, reusable components, and serverless functions. Optimize application performance and ensure cost efficiency across AWS workloads. Develop robust test coverage using unit, integration, and E2E testing frameworks. Maintain CI/CD pipelines using GitHub Actions or AWS CodePipeline. Troubleshoot and resolve production issues through root-cause analysis and system diagnostics. Team Leadership Responsibilities Team Management: Lead and mentor frontend, backend, and QA engineers, fostering ownership and collaboration. Planning & Delivery: Manage sprint cycles, backlog prioritization, and release milestones for timely delivery. Cross-functional Collaboration: Work with Product, Design, and Automation teams to align technology with business needs. Code Quality & Reviews: Conduct code reviews, ensure consistent technical standards, and guide refactoring where needed. Hiring & Onboarding: Participate in recruitment, onboarding, and performance evaluation of engineering talent. Documentation Ownership: Maintain up-to-date technical and architectural documentation. Performance Tracking: Measure delivery metrics, code quality, and team velocity; communicate progress to stakeholders. Mentorship & Growth: Encourage professional development and continuous improvement within the team. Technical Proficiencies Total Experience: 6+ years in software development, with at least 2 years in a team lead or senior developer role. Frontend: React, React Native, TypeScript, JavaScript (3+ years). Backend: Python (FastAPI, Flask, or Django) (3+ years). Cloud: AWS (Lambda, API Gateway, DynamoDB, Serverless Architecture) (2+ years). Databases: DynamoDB / MongoDB / PostgreSQL — strong data modeling and optimization expertise. Automation: Microsoft Power Platform (Power Automate, Power Apps, Power BI) for workflow and data automation. Testing: Jest, PyTest, Cypress, or similar frameworks. DevOps: CI/CD (GitHub Actions, AWS CodePipeline), Docker, monitoring tools (CloudWatch, Datadog). Project Management: Agile methodologies (Scrum/Kanban), Jira/Trello. Security: OWASP principles, IAM policy management, and secure coding practices. Preferred Skills Experience in designing system architectures and managing multi-service environments. Familiarity with AWS CDK or Terraform for infrastructure as code (IaC). Exposure to Microsoft Azure services (Logic Apps, Functions, Azure SQL). Experience integrating third-party APIs and authentication layers (OAuth2, SSO, JWT). Strong debugging, root-cause analysis, and performance optimization skills. Proven ability to lead cross-functional or distributed teams. Exposure to healthcare or compliance-heavy systems (HIPAA, GDPR). Nice-to-Have Technologies Node.js, NestJS, or Go for backend microservices. Next.js or Remix for advanced React-based SSR. GraphQL, gRPC, or WebSockets for real-time applications. CI/CD orchestration with Jenkins or CircleCI. Container orchestration with Kubernetes or ECS. AI/ML integrations (OpenAI API, Hugging Face, or AWS Bedrock). Performance Metrics Delivery timeliness and predictability. Code quality, test coverage, and review success rate. Team velocity and throughput across sprints. System uptime and production stability. Team engagement, growth, and retention. Why Join Sense7AI Lead impactful projects using cutting-edge technologies. Work in a flexible (remote/hybrid) environment that values ownership and innovation. Collaborate with talented engineers solving real-world problems in AI and automation. Shape the engineering culture and technical roadmap of a growing tech company. Competitive compensation, growth opportunities, and leadership visibility. Job Types: Full-time, Permanent Pay: ₹100,000.00 - ₹150,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person